Recreation Wellness Center

Very rarely do I post low rating because I understand how hard places run to achieve good standards and ratings, but I can’t let it slide because it happens to many people: Very rude and unprofessional staff. They treat the badminton club members with such disrespect I haven’t seen elsewhere. I was treated by Maria - she will literally not allow you to get your sponsors so that you can get a guest pass. I asked her what if I don’t have their phone number, and she shook her head. Then she let me in. A few minutes later, she physically removed me from court while during the game to go back out and pay for guest pass while everyone else in the game was waiting and witnessing the entire mess. Had been playing badminton at many different places and this kind of rude behaviors is the first I’ve seen. Some supervisors will allow you with sponsored guest in, some will let others with gym membership at UT Health in, some will make a fuss like this. Very disorganized and quite traumatizing to say the least. And if you are a minute late for badminton schedule, they will take the net down even if you ask for one minute extension even when no one from the volleyball club is there. They won’t talk to you, they will keep the cold stare and do their stuff. Lack of consideration and communication skill at very minimum. Will not come back ever for this humiliating experience.

My experience with the rec is not very nice. Mostly because I have been charged $850 for a rented bike that was stolen from me and the fact that police confirmed the stealing did not help. The equipments are not insured but this is not mentioned. University takes zero responsibility even though a rec center membership fee is mandatorily included in our fees which makes no sense. The lap pool is always closed for some reason. Same pretty much goes for the leisure pool but it can’t be used for swimming anyway. They are officially closed for majority of months. But even when they are open during summer, one day it’s the renovation(which is claimed to be in progress during the cold season), next it’s the cleaning, the other day the PH is not adjusted and some days they are just closed without a reason. With the experience I have had, I do not think I am ever going anywhere around the rec anymore.

Outstanding facility but the students that work there need communication skills.

Never been there but looks beautiful ❤️ AIA😉

Needs work splitting the resistance (nautilus machines) and the frew weights / strength weights between such a distance in the gym is a bad idea in my mind as sometimes i want to hit kne muscle group on more than one machine and its limiting if i want to get my workout in , within a 2hr period when it takes 3/4 minutes to walk to different machines in different sectors of the gym depending on what muscle group youre hitting.