TruFit Athletic Clubs - Ridge Rd

This gym is great on how they treat the members. It does need remodeling asap. Also needs more maintenance as the water fountains don’t work. One doesn’t work at all and the other one doesn’t pour any water. It sucks as we pay fees, and they keep increasing them every couple of years and the maintenance sometimes takes months like this water fountain issues. I’ll give 5 stars but hope they fix it soon

Great experience. Staff is very polite and willing to give advice on Martial arts and training. Better than Golds gym and has newer equipment. More will be coming soon!

Great gym environment, it's always being maintained and well kept to the client standards. The staff is very friendly and helpful. Trainers are patient and guide you with workouts I don't hesitate to ask for help with a workout or machine use. 🤗

Front desk is usually empty in the evenings with employees doom scrolling in their separate desks with no sense of urgency to help clients. I’ve been purchasing day passes for two weeks straight and because I worked out at the 10th St. Location, this location did not allow for me to work out because purchasing day passes is only valid for that particular location. I was never told this until now. Word of advice: make a one-time exception for customers, especially repeat customers, to retain relationships. Not deny them access and then offer a $45 week pass. That’s not a relationship rather a transaction. Team members from this location could have handled this situation better

Pretty decent place. However.... the women's sauna has not been cleaned since I started coming in February of this year (2024) I've been looking at the same pieces of trash under the bench in the exact same place and more added over time as well as the dirty glass on the door.