Planet Fitness

Everyone who works at PF is helpful and kind! These days that is very hard to come by. The equipment is clean and up to date. The showers and locker rooms are always neat and tidy! Love this place and the black card membership is awesome !!! I recommend!

Planet Fitness is known for its affordability and welcoming atmosphere, but today’s visit highlighted some of its downsides. The location was bustling with gym enthusiasts, which is great for energy but made the space feel a bit cramped. With equipment packed tightly together, it left little room to breathe or move comfortably between workouts. Despite the crowded feel, everything else seemed well-maintained, and the overall experience was consistent with what you’d expect from Planet Fitness—clean, functional, and accessible. Still, a little more open space would have made the visit feel less overwhelming.

No bike racks provided. They don’t seem to care of the issue of where to station bikes. I had brought my bike to the lobby considering the circumstance but store associates referred to a “policy listed at the front”. I’ve read it and made noticed that there’s no clause pertaining to stationing or bikes… so I asked management to email me the policy. Management did email me, they also couldn’t show any proof of a made up policy that they aggressively taunt gym goers with. Very unprofessional. It’s the first time I’ve had an issue with Planet Fitness considering other locations have station racks or allow indoor placement for their customers. This location seems not to care enough to take any responsibility to accommodate their customers. Hopefully they can add a rack or come up with a better solution. Overall- nice facility, poor service. Hi- in response to email, I already contacted the regional manager. The issue is there is no bike station / rack… even after years of previous customers complaining, the issue remains there is still no accommodation. I’ll take my money to a local gym that can offer what I need. Thanks again.

This location is ok. It's conveniently located, there is a lot of parking, and depending on what time you go, it's not SUPER crowded like the nearby Fishtown PF. However, the amount of machines makes no sense to me. There are a ton of ellipticals that are almost never used (I've only ever seen a handful of people on these even when the gym is super crowded) and so many treadmills (even when a decent handful of people use them, there are still so many empty treadmills taking up so much space). But then there are only one or two of each of the weight-lifting machines, which are the machines people actually want to use. There seems to always be at least one broken machine, which even further reduces the equipment that people actually want available to them. The weight-lifting machines are located around the front perimeter of the space, so it's always crowded there while the rest of the gym is completely empty. Why not get rid of an entire row of ellipticals and treadmills and fill that space with more weight-lifting machines so people aren't all crammed into one area? Seems like whoever laid out the space and picked the machines did not actually consider what people want from this type of gym. I've been to other locations that make way more sense in terms of available equipment (the Drexel Hill location is one of the better ones in this sense). This is also a location where I see ton of people NOT wipe machines after they use them. It's pretty annoying to have to wipe a machine before and after use because I can't trust that I'm not touching someone else's sweat.

The staff at this gym were very unprofessional and rude. No one was at the front desk, friends of the staff just hanging out. I had to look for a staff member. As an active duty military member, I use active & fit to access gyms while I am on leave. The staff members turned me away because they didn’t understand how the active and fit program worked. After telling and showing the staff my day pass agreement they simply said we can’t help you. Worst Planet Fitness and Staff I have ever encountered.