Crunch Fitness - Roosevelt

I began training here at the end of summer and was initially very pleased with the facility, which prompted me to pay for an entire year in advance. However, I have noticed that some ongoing issues remain unaddressed over time. Specifically, a leak near the squat/barbell rack has persisted for over six months. Today, I was trying to squat and the floors were all wet; if I or someone else gets injured by the negligence of the non-existent gym manager, I will sue. The other day, one of the Female trainers had an open class with two women. She had the audacity to play music so loud that even with both of my AirPods, I could not only enjoy my music but not only that, I could not longer work out close to the speakers as the music was so loud that I thought I could need a hearing aid. I left the gym at the moment. The next day, the same female instructor had another class, and she left all the equipment in the middle of the gym. Putting weights back is encouraged for us members but not for employees. The disrespect I get from these people is unbelievable sometimes The front desk is operated by a couple of teenagers who don’t manage the building. They always seem to hang out as if this was a social event instead of working. I will attach pictures to this review showing equipment that has been broken for months now. The gym also gets very dirty. Not enough people are working to make this place decent. It would be a good idea to stop with the constant promotional offers when the place is clearly getting way too big management/employees to handle. Even on Sunday you will find yourself waiting for equipment. This will be a fire code violation waiting to happen Will not be renewing my membership, I highly discourage anyone from paying up front in an attempt to save money. These people will not care to address anything once they are paid

This place just continues to get worse and worse so I’ve decided to leave for good. 1. The soap dispensers in the men’s bathroom have been broken for months. So assume all men’s are not washing their hands. There’s not even a temporary bottle in there. This has to be some health code violation. 2. None of the paper towel dispensers worked so instead of fixing them they just removed half of them. 3. About a 1/4 of the machines are broken or feel like they are so you can’t even use them. Broken machines will sit for 3-6 months it seems. 4. The staff just hangs out. No one is really there to help with anything that’s broken and they are almost never at the front desk. I assume their only responsibility is to sign people up.

Was a promising location with good potential a couple month back but sadly they grew too fast and only care about $$. Multiple leg machines have been broken for weeks. Absurdly crowded at practically all times, staff just hangs out and cracks jokes up front

Since June ive been there n i go alot..the amount of equipment they have is better than most places the locker rooms always clean the staff knew my name pretty fast and continues to treat me great If Paper towels are a complaint ya probably shouldn't be working outif its empty go to the next one n get one burn a calorie. Im happy with the team there

One star for the personal training experience. The trainer manager will talk a good game about how great the trainers are. Professional, flexible hours etc. The trainer I got was none of that. After you cancel your training sessions and gym membership, you will be charged even after the 30 days. Very average gym, just wouldn’t recommend the training sessions