StretchLab

Do not, i repeat do not give this place your credit card information or you will regret it. I tried a “free trial” and got suckered into a membership that was simply not worth the price. Upon cancelling my membership months ago i got charged in September and again in October long after i cancelled. With the way this business is running i don’t expect it will be there very long if they can’t seem to have an adequate billing process and cease billing long after you cancel.

There is absolutely nothing professional about this place. I tried it a few months ago, when this manager (Steve) aimed on recruiting customers using a 6x6 room of another company, across the street of this present place. First he scammed me with a membership, then after being flaky on his appointments and never showing up, he never reimbursed me my cancelled membership. I gave him a few chances to make up for it, but he was a total liar on the whole process, blaming basically the franchise. For a couple of months I tried and kept on asking to receive my money back. He was not responding most of the times, and the times that he did, he was just lying to me, claiming that he would take care of it. Long story short, after a long while, I redirected the problem to my CC’s fraud department, and they took care of his scam, since nothing was done by his end, and I ended up getting my refund. Overall, I liked the concept, and I thought this would be a good fit for me, but the management is 100% unreliable, liar, not professional, and basically as it seems…straight opportunist! (and I’m talking about the Newtown Square branch one). Don’t bother with this branch, and if you do, I wish you won’t get the same experience with mine.

What a great experience! I have had low back pain for months and the staff here has taken the time to get to know where my pain is what's causing it and they made a plan to help. I feel so much better and all the staff are incredible. I highly recommend going!!