The Miller Center for Recreation and Wellness

Definitely the premier fitness and wellness facility in the central PA region! I would encourage you to reach out HS and travel basketball teams/organizations...should have no problem getting teams for tournaments come AAU season and summer HS shootouts.

Our experience at The Miller Center has been great until recently. The front desk assistants have recently changed and it has been nothing but poor customer service and constant push back since. Three weekends in a row now, my son and his guest(s) have been denied access to the facility for various reasons. Last week, my son and his guest(s) got day passes. They stayed and played for a bit and then left to go get lunch at Giant probably gone 20-30 mins. When they got back, the front desk would not let them stay without paying again for new passes. I called to speak with management, and just like usual, “Sorry, it’s just me today. No one is available.” Today, it was because their internet was down and they could not produce a guest pass on my account for my son’s guest or take payment. We have bought numerous guest passes on our account and have been loyal members. Lexie, todays front desk gem, said there was nothing she could do and sent us away instead of letting the two boys stay and play and allow me to make the $10 guest pass payment once their service had been restored or offer to put a note on my account that I owe for a guest pass. The issue was on their end, not mine. That would have been the right thing to do from a customer service standpoint. We’ve dealt with continual non-sense from these guys for the past month and today I voiced my frustration about it all. After I explained and turned to walk out, Lexie had the nerve to tell me that I’m rude and not to come back. We pay almost $70/month for membership to continually be turned away from utilizing the facility for various reasons. I DO NOT recommend getting a membership here…a few months ago, I would have encouraged anybody to, but at this point, I certainly do not want any of my friends or family to have to deal with the poor customer service that we have.

Great building with a state of the art ymca and medical facility. I saw all ages in the area. Great gym and outside play area for kids.

Nice facility. Great host for field hockey tournament. Easy to find, ample parking, close to variety of food options. Good sightlines from the balcony.

Until recently, I had the BEST experiences at the miller center. We are also members of the YMCA. As of 2-3 weeks ago I have attempted emailing everyone on the site to handle booking a birthday party and haven't gotten a return email or phone call as of yet. Called today and NO ONE was available again. Of course we're less than two weeks away from when I wanted to schedule the party and I haven't gotten any response. Last year, it was a breeze to book my son's party with Bernadette(?) I'm not happy and at this point wouldn't recommend having a party there unless you call a year in advance 🙄