Crunch Fitness - Fairless Hills

I came here on 11/5 and the gym wasn’t open. I stayed until 5:20am. Cars that were parked waiting, started leaving. I recommend the Bristol/Bensalem gym to save your valuable time. Other than that it’s a great gym! Staff is very friendly! However at the Bristol gym staff is very friendly and they open on time.

2 stars because facility is clean and spacious. Racially profiled my friend. #1 reason for leaving. Corporate sucks, too. They charged me for 2 memberships for about 8 months. Asked manager if there's anything they can do, and I guess he escalated the issue but never heard anything back. Went and got a membership at the YMCA. Happy to pay a bit extra for a fantastic facility. Also, would recommend Retro.

Agree with most of the posts. I cancelled my membership because most of the machines are broken at this facility. It is difficult to cancel your membership! Additionally, I just got charged the annual fee last month and cancelled this month. No one will give me a prorated credit for the 11 months I will not be at this gym as they should. Based on all of the other reviews, I am now concerned they will continue to charge my card even though I have documentation that I cancelled my membership. I will not recommend this gym or franchise to anyone and will encourage others not to join.

I don't recommend this location or gym. It's a complete rip off. Ended a membership for my child 2+ years ago cause of bad accident he was in. The gym still charges my card monthly and their customer service is awful. Their managers on site at locations are cocky, condescending, not trained, and rude.(esp the manager roe) My only recourse has been to close my cards and get new one's. Everyone says their a manager and their cancelation line is foreigners who don't even understand what your asking. Don't waste your time or money. None of their corporate phone numbers or emails work. Their cancelation line is foreigners who can't help you. And the GM at the location also can not help you. This place is worthless and horrible.

This is your true and honest answer of the gym itself, no billing or management will be spoken about. To start off when you enter the door there is normally 1 maybe 2 people at the front desk, you check in yourself and off you go, if you have trouble signing in or setting up your barcode they have 0 issue helping but the crunch app is pretty bad. Not that its their fault. Once youve walked in youll see plates all over the place, obviously its hard to constantly keep them in correct places and people who are working out arent always super helpful which i guess is okay. I dont care too much about looking for a plate or whatever its not too serious of a issue, especially as of really late i see the manager and front desk people consistently keeping up with it. The bench press bars constantly rotate, i guess its due to others preference but what can you do reasonably to insure that doesnt happen, not much. The bench press benches are a little narrow, annoying in the slightest but again it is what it is. The squat/deadlift racks are super nice super high quality probably the best part. T bar and punching bags are available if need be, theres a little bit of turf if you’re into dynamic working out or stretching. The stair master and treadmills seem clean, never broken or anything. The machines are normally well kept and not broken unless its a cable pull machine which those are abused so i cant hold it against them. The bathrooms are very well kept, atleast in the mens. The gyms atmosphere is probably one of the reasons i stuck to this place. Nobodys really too aggressive although it happens when working out, majority of people are polite and ask before even lifting next to you. The people that come here vary in all ages, genders and sizes, everybody just sticks to their stuff. Overall if you were to ask me if this gym is worth it id tell you yes, best gym in our area with a way better price. I hear and see a lot of people having billing issues when it comes to cancelling but im pretty sure some people like to complain more then they like to workout. Their is obviously a corporate catch somewhere in the membership but i dont think its fair to take it out on people who are trying to be helpful, being rude never got anybody anywhere. Huge shout out to Ethan at the front desk who ive come to know from just coming in, always is super nice and welcoming.