LA Fitness

Flew in to visit family for a few days and inquired about a guest pass and luckily I dealt with Kevin Echemendia…absolutely FANTASTIC experience! Kevin was extremely friendly and quick to accommodate me…hands-down the best customer service I’ve ever received from a gym manager. Absolutely recommend coming to this LA Fitness! Thanks again, Kevin! 💪🏻

I had an awesome intro personal training session with Aaron Steel today! It was the best personal training session I've ever had. He was excellent at explaining the muscles that each exercise targets and how to adjust the machines, so that they're best suited for you. He pushed me, but was also patient and very kind. I highly recommend booking personal training sessions with him! Thanks, Aaron!!

I’ve been at this gym for over 4 years and have always had a pleasant experience- even though the sauna hasn’t worked for months- until Patrick C became manager. He provides a very negative environment, does not respect members’ personal space, and you have to actively avoid interactions with him so he doesn’t harass you. I have been harassed on multiple occasions. He followed me from behind the desk to the area I worked out in and corporate has been avoiding any resolution.

I joined this gym specifically for the access to the steam room and sauna amenities which has turned out to be disappointing. Since joining this club 10 months ago, both amenities have been closed down several times for long periods of time (months). The selling point of LA Fitness, especially a signature club like this one, is access to the amenities at an affordable monthly rate. If these amenities are a selling factor for you, I would suggest you look elsewhere.

Been coming to this gym for almost 3 years. Over the past month or two have specifically been very frustrating. Gym doesn’t open on time (multiple times this week alone where someone came late or never showed up to open), the sauna has not been operated in almost a year, and the boiler in the steam room has not been at full service for months now. Even if it does get fixed, it declines rapidly due to exerting its full power consistently. I’m paying the price for a “signature” gym and yet none of the perks or service are available. The only one who seems to care is the janitor who works in the morning. But he can’t do everything