LA Fitness

I love the fact that the location at Brookhaven is close to me, I don’t have to drive several miles to workout. Except for this location not having a martial art studio and equipment like punching bags, I love other workout equipments and the building space. However, most people would agree with me that there is satisfaction in going to a gym with a planned workout regiment for that day.: It is so demoralizing when you arrive at the gym and find 70% of the workout equipments has a schedule for service on them. The other 30% are occupied, you either have to wait or change your schedule . This is not a one off thing, You will think LA Fitness would put customers satisfaction at the core of their business. I hope is that the management read this and make the necessary changes to this lapses.

It is a good gym! I have been going there since it opened. The quality has gone down over time. Equipment keeps getting stolen, and broken without getting fixed or replaced. Horrible customers. The management needs to be more strict, they don't take action against creepy men. Too many men harass and stalk women in the gym and nothing gets done, even some trainers are very unprofessional. The gym management needs to step up! Young girls end up leaving which is very unfortunate. The vibe has been ruined since it first opened.

Been a member here for over a year. It’s close and convenient to access from where I live. I thought this was a solid gym, but it currently has more equipment “scheduled for service” than any other gym I’ve ever been to. Some of it has been out of commission for multiple weeks. I’ve been considering cancelling my membership, but since this is a more recent issue I’m waiting to see if they can get it together.

I joined this gym when it first opened about 7 years ago. It has slowly gone downhill ever since. There is 1 girl who works hard daily. Other than that, who knows. none of the machines have been replaced. A lot are broken or the handles/arms are misaligned. Half of the treadmills “need service.” 4 out of the 7 stair masters “need service.” I would say half of the members never put their weights away. They use them then just walk away, which is Very disrespectful to other members. There doesn’t seem to be any effort by management to upkeep the equipment. I’ve been hoping that one day, a manager will take pride in the facility and clean it up. I use to love this place. Now, it’s a different story. As Joey Swoll says, “you need to do better.” My advice to the new manager, get rid of most of the equipment and bring it new equipment. Swap out all the cardio and get new cardio. Most gyms will rent or buy new stuff every few years. Plus, make the members put their weights away. Have some respect for others.

I recently rejoined as a member and I have been very annoyed with the hours of operation. I will come after work and will be welcomed most of the time to a locked front door with someone at the front desk just staring at me. As a customer that pays $40 dollars a month (which is a lot) the gym should never be closed at 10 PM during the week let alone the 7 PM on weekends. The hours of this place is not convenient for the customer at all. There is also a lot of equipment that is either broken or needs fixing in there as well