Crunch Fitness - Bensalem

Started using Crunch a few months ago and it’s a great gym. The staff is super friendly and helpful and have had no issues with other gym goers. Plenty of equipment to use and I love all the classes they have to offer. Will definitely be a long term member.

Shane the new manager is really great and has excellent customer service. This is my favorite crunch location and very clean and tidy gym. Trainers are also very sweet and encouraging (Susie and Tia)

I come here about 5-6 times a week. almost every time I come here, there’s a cable machine that is broken. It usually takes days/weeks for them to fix. When they do “fix” them, the tension is terrible and gives the impression that it’ll break again. You’d think they would do a better job at making sure the equipment is fully functional and safe.

Trying to cancel my gym membership has been an absolute nightmare. Despite spending countless hours on the phone with customer service and being reassured multiple times that my membership would be canceled, I continue to be charged two months after my initial request. To make matters worse, the Bensalem location has been completely unresponsive. I’ve called several times asking to speak to a manager, but no one has bothered to return my calls. If you’re considering a membership, I strongly urge you to read every bit of fine print and think twice before committing—especially since this location offers zero help when you need it.

I’ve visited this gym twice, and unfortunately, both experiences have been disappointing. The receptionist, Charline, and the manager—whose name I didn’t catch—exhibited unprofessional behavior that detracted from my experience. I cannot recommend this gym if you're looking for a positive workout environment; it may end up wasting your evening.