Valley Wellness Center

Nice pool, and decent facilities. Could be so so much better. Their cleaners do a very poor job on cleanliness and seem fixated on pressure washing the poolside shower area. However, the shower stalls are really mouldy and dirty and no attempt seems to made to deal with that. Shower stalls and drains are constantly covered human hair that never gets removed. The soap and shampoo units are more frequently empty than full. The Nazareth YMCA did a much better job on cleanliness. For the pricing, the lack of cleanliness is appalling. Providing feedback is not welcomed at reception. A suggestion for management is to make it easy to provide feedback via a system where members can provide it easily and see actions being taken to rectify the issues. Not sure if it is lack of training, extremely low standards or just indifference. It should be fixed. Some front desk personnel can be rude and not helpful. Customer service training needed or switch them out. Again, compare to the Nazareth YMCA, performance is very poor.

It is a beautiful and wonderful place to the right people. Upon entry, we are impressed with the building, the parking lot and the service desk and the very spacious lobby. Everything gives the aurora of a resort. the basketball court is NICE and clean. The bathrooms and family change rooms are nice. We did not try the machines. The drawback for us is the swimming pool. The room and water temperature is too not for training. For kids to play, there is no lifeguard on duty. Every piece of metal in the swimming area is rusty. The good part is that there are bicycles in the water for people to ride. Then i realized that it is called “Wellness Center”. Maybe it is meant for people to do therapy or recover or hang out. I hope the center could survive and prosper. I do not think it is for serious swimmers. but if you are close by, this center offers a lot of warmth and comfort and niceties like a Florida resort.

I love this place. It’s well worth the price for all the amenities they offer. Staff is always friendly, and they have a ton of classes to join. They also have an indoor warm therapy pool and hot tub which is amazing when your back hurts. I highly recommend this gym to anyone. The only downside is their guest program, you can only bring the same guest once every 60 days or purchase a two day guest pass for 50$. Everyone that I’ve encountered in the gym is friendly both early morning and later at night.

I love Valley Wellness center. The outdoor pool is usually pretty full during weekends, I prefer indoor pool for swimming. Sauna and locker rooms are clean and well maintained

We just started our membership this week. So far, it seems pretty nice. It's a bit more pricy than regular box gyms, but they have 2 indoor pools, an outdoor pool for the summer, hot tub, sauna and steam room. Plus a basketball court, pickle ball, a golf simulator(extra $), amongst other amenities.