Synergy Fitness NY

This gym is the worst. When my credit card expired and the gym was shut down during covid I was consistently getting charged without my knowledge. Due to the lack of payments they went to collections and I had to owe a large amount of money. Worthless gym. Everything is always broken, leaking, or missing. Take your money elsewhere. Getting your membership canceled is also a hassle so save yourself the time and don't sign up at all.

I was a member here and during the covid-19 shutdown I decided to cancel my membership. NY state law says all gym memberships can be canceled by phone, and so I called and requested a cancelation of my membership. They did not accept my cancelation by phone, charged me for another month and finally I had to send my cancelation via certified mail. Unlawful business practices, poor building maintenance like rain water leaking in the main gym, and crooked management...avoid at all costs

I've been a member for 15+years and nothing has changed. Except the hours. This was a 24 hour gym pre-covid. Why haven't the hours changed back? Weekends are shorter hours as well. Extended hours would be a good start. Your lack of customer satisfaction being first priority as previously mentioned is not a priority for this place at all. Machines are always broken and countless complaints to the front desk nothing gets fixed. The only change after countless complaints was they removed the machine. One way to take care of the problem. It gets better, this place will give a free skylight with black toxic mold with your membership. When it rains outside it rains inside free of charge should be on the contract. It's a shame the potential is there but accountable and a commitment to their business is not. Don't join this gym.

Equipments always broken. Same setup an equipment from last 15 years. Avoid this gym at all costs go the extra ten minutes go to ufc or la fitness. Moldy hvac equipment, leaking ceilings, poor lighting. 2/10

This gym is always in some state of disrepair. Not even sure writing this is worth it except to warn perspective members from joining here. If I didn’t work around the block I would not come here at all. Much of the equipment is either missing pins or constantly broken. Benches and seats are torn. It’s clear owner has no money or is beyond cheap to address many issues that are here. Front door has been broken for many months which is a great first message that they don’t care about how their place looks.