Powerflex Gym

I am extremely disappointed with my experience at this gym. My membership was abruptly terminated due to an alleged violation of rules, even though I made sure to follow all of the gym's guidelines. To make matters worse, when I inquired about the reason behind the termination, I was met with zero clarity or explanation. On top of that, during my interactions with staff, I was cussed at by one worker and then had a manager raise their voice at me in an unprofessional manner. This type of treatment is completely unacceptable, especially when I was only seeking an explanation about my membership. I’ve never encountered such poor customer service, and the lack of communication and respect is beyond frustrating. I strongly urge management to improve their communication and professionalism—this experience has made me feel completely disregarded as a customer. Needless to say, I will not be returning to this gym and I will be taking my business elsewhere!!

Great small gym with all the right equipment. I really like working out at Powerflex.

This is a great gym with good equipment. It would be nice to have more towels with which to clean equipment. It is gross having to touch the soaked towels and defeats the purpose of having them there when they are saturated. For all the current patrons, if you are not using a machine, move away from it. It's very inconsiderate to lounge on it with friends when others are waiting.

I just listened to my granddaughter expressing frustration because she is subject to $25 a month payments to this gym for two years although she isn't going to it. I read most of these reviews and see many complaints of the same, and the remarks from the ownership in that regard. I also read very positive reviews of the cleanliness, staff, equipment, convenience, etc., many rating 5 stars. So with respect to both I'm pitching 3 stars on behalf of my granddaughter because she won't offer a review. She doesn't want to participate in social influence, I suppose best states her rationale. I'm proud of her. Me on the other hand, I think something needs to be said. I've been in professional business all of my life and am retired now. I can't understand justification of a business that thrives on the unknowing commitment of young people for any reason except opportunism. She said she was told it's in the contract. She said she joined online. Apparently she clicked on the link that everyone online tends to click on in acceptance of all the terms and conditions. Now she did move from home, but not the 25 mile requirement. But she said she incerely found the gym not to be what she expected as the deeper reason she doesnt go. It just wasn't for her. So when trying to cancel, the message she got back is that she has to pay until the end of her term, October 2025, but won't be automatically renewed. $25 a month doesn't sound like a lot but to young lady working and going to school it is. I don't see any wisdom in this business move at all and it really grieves my heart. I would never recommend this business to anyone. Any business with a sense of fairness and integrity would never render payment for unwanted goods or services. If the business really is that good, it would thrive on those that need and use it for that reason. As Moses said, "Let my people go." If indeed you are better than that.

Great little gym! Got everything you need to get the job done. Convenient location. Wide variety of weight and cardio equipment and no LUNK alarm. 😆