Retro Fitness

Awful experience at Retro. The staff is only interested in selling memberships, not helping the clients. No help with the machines, the membership details or the app on my phone which never worked. I paused my membership due to illness (I am 75 BTW) and it was never explained that it was just for two months. Due to illness, my family was paying my bills and I just found out I have been charged for months when I thought my membership was paused. When I called I was told I had to come in person. I do not have a vehicle at the moment...again...I am a senior citizen....I am frustrated and angry. And looking at other reviews, this gym is a rip off and only interested in your money. FIND ANOTHER GYM...esp if you are a senior.

CHECK YOUR BANK STATEMENTS. After 5 months of relentlessly trying to get my money back, I am beside myself. After I canceled they continued to charge me for months. They also added my card to someone else’s account who had “the same name as me” so I was being double charged even before canceling. The owner Zac never once spoke to me despite multiple requests to speak to him regarding this. Such a coward and horrible business man. The whole thing seems sketchy and this incompetence was incredible. My refunds happened in about 5 different amounts as they kept refunding the incorrect amount. Feels as though they’re banking on me giving up. I had to call and text every week at times daily just to be assisted. Debated legal action as I was getting fed up. Do not trust them and I will never return to retro.

Kind of messed up. I moved away and they won’t let me cancel over the phone without coming in. I explained and they said they still can’t do anything. So it’s been incredibly annoying. On top of all that don’t have good amenities. Small gym that always has a wait time on equipment.

All the employees there are very helpful, and very nice.. the gym and the bathroom facilities are always clean, and the equipment is more than adequate and well maintained.

Has recently become far too crowded, signed up way to many new members for the space and equipment they have. There's always at least one piece of equipment I need to use that's broken as well