Club Pilates

I had a frustrating experience at this studio that I feel compelled to share. Recently, I attended a class and, unfortunately, forgot to bring my socks. I had to purchase a new pair at the studio, which I was willing to do. However, when I attempted to check out, the staff member at the front couldn't figure out how to use the payment machine and informed me they would charge my card on file instead. I completely forgot about this arrangement and was shocked to later receive a call stating I had been charged a $41 for a late fee. It’s incredibly frustrating that the staff's inability to process payments correctly resulted in this charge. To make matters worse, I received no prior communication—neither an email, call, nor text—regarding the charge. When I raised my concerns with the lady on the phone, she simply responded with silence and a casual “okay,” yet the charge still stood. Charging someone $41 for a pair of socks feels excessive, and it raises questions about the studio’s practices. I strongly urge management to provide better training for their staff to prevent situations like this from happening in the future. They’re honestly lucky I even called them back to pay because I’m not even a member anymore and will never be returning and will never recommend this place to anyone. I’ll make sure to announce this to my 40k+ followers as well. & I’m truly not shocked by the 1 star reviews of the racist treatment towards members.

My experience in the club is really amazing, my classes with Helena are the best. I love this place, when I do Pilates I feel like a new person, each class I learn more and it motivates me to continue.

I absolutely love Helena's classes, but I really enjoy her Cardio Sculpt class on Sundays. I usually attend her reformer 1 classes and they're challenging, but this is that x10. I feel my abs and glutes toning with every move while also working on my stamina. Highly recommend her class!

There are a few reviews on here that they don’t treat you well if you’re a person of color. I witnessed a black male member being disrespected by the front desk woman. I brushed it off till she did the same to me but not to the white folks. Horrible place for PoC. The studio is only for white people. Beware

Helena is an excellent teacher and a fantastic resource for the club Pilates clientele. I am so great to be a part of her class I have weak lower abdomen partially due to C-section which always used to bothered me and have a slip disc . I was initially skeptical about joining but her encouragement and easy to follow approach gave me courage and strength to move forward with it. I am surprised to be free of pain and am getting stronger and better each day . Thank you Helena for you an enjoyable program every morning. You are the best trainer that I have ever worked with . Thanks for being patient , encouraging and inspiring.