Sussex County YMCA

The staff is absolutely the best part. The childcare staff that my kids love, the front desk ladies that are always friendly, my wife’s trainer is always flexible with her crazy schedule, the swim instructors are amazing with our kids, the custodian that clearly takes pride in what he does, and I’m sure there are more that I’m forgetting or work hard behind the scenes. I’m really happy to have a place like the Y in our town.

Staff is excellent, Instructors are top notch, classes are comprehensive and enjoyable, programs are well thought out, and my health has GREATLY improved as a result of becoming a member. Recently, my Husband also joined me and likes attending as well.

My 7yo autistic son came home from summer camp one day and said he "drowned", initially I thought he over exaggerated, but he didn't come home with his life jacket that day, which i found weird. And after that he became sick, flu like symptoms and couldn't go to camp for the week afterwards. The next time my son went to camp, he came home crying, he had another incident in the pool with another boy. At this point, I said it was time to pull him out. I emailed the director and head counselor about this, they tried to talk me out of pulling him out but I didn't trust this situation, something seemed off and of course they said nothing happened. I pulled him out and asked for a refund for the unused weeks and then silence. Their policy states you have to place a written request 17 days before cancelling but it also says there are exceptions. which I believe, this is one. Update 12/7/2024: I was contacted by the YMCA management and was able to resolve the dispute regarding my refund. Very grateful.

The entire staff at the YMCA is welcoming and knowledgeable! Signing up for summer and upcoming fall swim lessons for my little one was easy. The swim instructors are experienced and cater to the kids’ needs and learning styles. My daughter looks forward to her swim lessons and has learned so much in a short amount of time.

Superb establishment. The pool was very clean. The ladies at reception were absolutely fantastic. Polite,professional and very kind. The nicest reception I have experienced anywhere in the world. They are truly amazing ambassadors for this ymca.