Planet Fitness

If I could, I would give zero stars. If you choose to come to this gym, you need to be very cautious. Vehicle theft has occurred in their parking lot last week, and today another car and a phone were stolen. All of this happened inside the gym, where the thieves managed to steal car keys and a phone from the premises. The front desk staff are rarely at their post. I don’t understand why both employees would leave at the same time to clean, leaving the front desk completely unattended. This lack of supervision made it easy for the thieves to enter the gym and commit the theft.

Out of all the Planet Fitness locations I have been to, this one is the best well run. Competent and helpful staff. I come here every day and they greet me by name and with a smile. The entire place is spotless, gym equipment always attended to if broken, bathrooms always immaculate. Lovely people running this place.

Planet fitness on Boulder Highway and Tropicana is very convenient for me. Its close to my house. People here are very nice and respectful. Equipment seem to be very clean and organized. This gym is open 24 hours.

Visitng from my home club in Salem Massachusetts... Was kind of nervous about this gym I know being on boulder hwy is not the best location, but I was pleasantly pleased with how clean the place is! I needed a quick shower and was very happy with again how clean the shower stalls and girls locker room in general!! Thank you plant fitness for exceeding my expectations ❤️

I recently visited the Planet Fitness location and was quite disappointed with the level of service from the staff. Upon entering, I was not greeted or acknowledged, which made for an unwelcoming first impression. Throughout my workout, I noticed that the staff seemed more interested in chatting with each other than attending to the needs of the members. Additionally, when I had a question about one of the machines, the response I received was dismissive and unhelpful. It felt like I was inconveniencing them rather than being assisted. Cleanliness is usually a strong point for Planet Fitness, but during my visit, I noticed several areas that were not well-maintained, and it seemed like the staff was not proactive in addressing these issues. Overall, the lack of customer service and attention to detail from the workers at this location significantly detracted from my experience. I hope the management can address these concerns and improve the quality of service.