Club Pilates

I rarely leave reviews but I’m appalled by what happened today. Leigh, the instructor, was extremely rude. She failed to offer options to make exercises more or less challenging. When I adjusted the springs to make something harder, she straight-up yelled at me in front of everyone: ‘NEVER do that in a Club Pilates class! That’s dangerous!’ and I was so utterly shocked I can’t even remember what else she said while reprimanding a paying client. It was unnecessary, awkward, and made the whole class uncomfortable. She did try to apologize at the end, but she was extremely condescending. I’ve been to hundreds of fitness classes, I was an instructor myself years ago and I’ve never witnessed such a thing. A few more notes: the women at the front desk are wonderful, if only they were trained instructors. Second, most of their instructors could work on positive reinforcements and better constructive criticism whether it’s form, or simply because people can’t hear them. I will never return to this studio, and seeing other reviews about rude instructors is not surprising.

I've never attended, and I’m sure the classes are excellent. However, I’m giving three stars because the website provides no information on pricing. It’s surprising that their FAQ answers questions like, 'I need moral support. Can I bring a friend?' yet there’s nothing about the cost of a class. Transparency in pricing would make the experience far more welcoming and informative for potential clients.