Fit Factory Braintree

It pains me, but I have to rate and review how I see it. The staff at this gym, while nice and welcoming, are seemingly lazy and unwilling to care for the gym especially the night shift and weekend staff. Just look at the men’s locker room! These were taken on Saturday, 10/18 as soon as the gym opened. I’m sorry, but members shouldn’t have to deal with empty soap dispensers, dirty floors, unsightly urinals, and a gym that is left in complete disarray from the day before. I know that the Fit Factory team can do better.

My experience at Fit Factory Braintree has been nothing but great. I first started coming to this location when it was a gold's gym pine then Blue hills fitness. Those two gyms were outdated neglected and gross. I decided to rejoin when it turned into Fit Factory and was impressed with the cleanliness and the amount of equipment that would meet my needs. Also most of the gym staff are personable and helpful . Yes, the gym does get crowded from time to time. However, for the area we live in, that's common at the other gyms too. I like how they offer CrossFit, classes and personal training, showers, sauna and steam rooms. I recently won a raffle for a personal training session with Joe Perrone and had a great session. He was patient as well as informative on how I could improve some of the exercises we were going through. Thanks Joe! If there was one thing I'd say that they could improve on is to somehow expand the gym. RANT WARNING! As for all the other negative reviews about cleanliness and it being crowded they obviously haven't been to the other gyms in around. Also the desk staff have to deal with some outright Karen's who think the "customer is always right" 🤔 One other thing is it's the members who tend to be slobs and leave the place gross! This is the best around for what you pay for so be grateful.

This gym sucks. I had to pay $35 to cancel my membership. And when I went to the club to cancel they said it had to be done online. Every other gym I have been to has to be done in person and they don’t charge you to cancel your membership. I will never come back here

Would not go back. A terrible experience. Read the bad reviews. They are honest. Only have yourself to blame if you join this Fit Factory.

Worst Gym in the quincy and braintree area. Unhygienic and customer service. They will charge you even after canceling membership. And cherry on the top - worst gym crowd. I wish I could give negative ratings