YMCA - Crown Point

I recently had the pleasure of experiencing exceptional customer service when I thought I had lost a valuable item of clothing at This YMCA. The staff member Marisa went above and beyond to help me locate my lost item, searching high and low until it was finally found tucked away in a corner. I was impressed by Her dedication and kindness throughout the entire process. She was patient and understanding, making sure to keep me updated every step of the way. Their professionalism and willingness to assist me in finding my lost item truly made a lasting impression on me. Thanks to their efforts, I was able to retrieve my lost item and leave the Y feeling grateful and satisfied. I find it incredibly rare to find this amount of dedication and perseverance from someone and wanted nothing in return. I can not be any more thankful for Marisa and All of the other staff members.

I have been a member here for a few years and the last few months I have watched the building go down hill. The men's locker room showers are beyond disgusting filled with bugs and mold and I have mentioned this to the front desk numberous times. I have also witnessed a bald black man who I think is from the corporate office speak down on the women at the front desk on multiple occasions now. He walks around like he owns the building with a meanmug on his face and treats the female staff as if they are beneath him. When he comes around I can tell the ladies feel uncomfortable and the whole atmosphere changes. Whoever that guy is hopefully he doesn't stick around for to long.

The absolute cleanest, modernized, friendliest, & welcoming Y I have ever had a membership at! A wonderful family environment with plenty to do for everyone (infant-senior).

Just start here, nicest facility I've ever been to. Great weight area, EGYM machines, track, 2 indoor pools, tons of programs.

So much to do here for kids at affordable rates. Fitness area is nice as well. Sauna, Steam, whirlpool, exercise rooms, lobby area with Cafe. Really everything you need and alot of extras.