5239 S Harper Ave, Chicago, Illinois 60615
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5239 S Harper Ave, Chicago, Illinois 60615
Reviews
Kelsey A (Google User)
1 month ago
I attended an Engage intro class yesterday and it was wonderful! Jackie was a very kind instructor and even though it was a free class she still gave such awesome encouragement and personal feedback. Update: took several more classes with different teachers, some better than others. I couldn't commit to a membership because of frequent travel. The amount of emails, texts, and phone calls once you take an Engage class.... Just isn't worth it. Had one of their staff call me at 7pm twice in a row so I picked up and asked if there was a problem. Did I miss a payment or something important/time sensitive? No! She then said she forgot her reason for calling and had to check her list or something. So basically she's sitting there making calls to get folks to buy more classes. Fine, but don't call me twice in the evening and maybe know who and why you're calling before you pick up the phone.
alexis pearson (Google User)
1 month ago
Great instructions and instructor. The beginner's class was very welcoming and you could tell the curriculum was tailored to various experience levels. The instructor paid attention to each person present to give personalized tips and assistance which helped make a medium sized class feel small and personalized The facility and equipment are very nice, clean, and you can visibly see they take pride in sanitation. Everything you will need for the class is available for free with the class or available to purchase before class. My only complaint is that there are no showers. You can take a free beginner class--which is great. In taking that class you get access to special discounts that make the normal class packages a bit more affordable. However, the class packages are a bit pricey if you're not looking to spend over 100 bucks a month. Overall, loved the experience and the customer service. Looking forward to trying again.
Virginia Pace (Google User)
1 month ago
I've attended PB Hyde Park for just over a year now. I used to run, but had a variety of injuries so was looking for an alternative. This has been a great fit for my needs - the classes are as intense as you want them to be, are always on time (starting and ending), it is a supportive, small group environment, and there is a lot of variety in the class offerings (weights, stretching, classic, etc). The instructors are all very good and I now feel stronger than I have in several years as the workouts are very comprehensive. It took several classes to really get in the groove and understand the flow.
Shilin L. (Google User)
1 month ago
This is a poorly managed studio that does not care about how members actually use the studio. They assume that you would read through and remember the initial email of cancellation policy when you signed up for the trial month, and the studio do not bother to send one single text message or email to check in or remind you that they have been charging you all the time. When I finally realized that my credit card has been getting charged after two months of not using the studio due to my herniated disc pain, they simply responded quoting their 30-day cancellation policy. Do not care at all. In addition, I experienced one last-minute class cancellation (30min before the class starts) and wrong charge amount. This is unfortunately the worst gym studio and PB experience I ever had.
Irene B. (Google User)
1 month ago
I started coming to Barre classes at this location since July. All of the instructors I have had so far have been amazing: they're professional, enthusiastic, and positive throughout each class. You feel very sore initially, but then you build up your muscles quickly and feel stronger and more confident. And, you can adjust the difficulty of each move according to where your fitness journey is and how you physically feel that day. It's the best class exercise I've ever done and I am very thankful to have found this place.