Orangetheory Fitness

This was my first Orange Theory class I’ve ever taken. I was just in town for work. Demi was our instructor and kicked my butt!! I had so much fun and it was the perfect workout. She helped guide me through the workouts and form correctly. I thoroughly enjoyed this place. Highly recommended! The girl at the front desk was super helpful and had such good energy as well. They e-mailed me my workout summary after as well, which is a plus.

This is an amazing studio!! Their team of coach’s, the people at the front desk are all great, you always feel welcome. Not to mention the little details like fresh towels at every class. But the best are their coaches Meredith, Demi and Kelly, they are amazing, their energy, the way they explain each exercise and the motivation they give in each class and of course the music. Thanks OTF West Loop you’re the best.

I’ve been to several OTF studios in Chicago and around the country. This is the best studio I’ve been to. From the awesome coaches , great playlists and energy, to the friendly and helpful SA’s this studio goes above and beyond. You will always feel like you had an excellent workout at OTF West Loop!

New customers, don’t bother. I was excited to try this studio and received a free first class from a friend. Upon showing up 20 minutes early to the class, I was told I could not join unless I paid $30 because I had now “missed” my time to meet with the instructor and sign forms, which was 30 mins early. I had already signed the forms online and said I was fine attending without meeting with an instructor. There was also no instructor to be found to meet with me anyway, and another class was in session. The employee at the desk kept saying “it’s just our policy” and wouldn’t explain anything to me beyond that why I was now being cash grabbed to join the class, that I was early to, that was advertised as free. I frequent many other studios and gyms throughout the city and never have I been treated anywhere close to this poorly as a new customer. If you’re looking for somewhere that doesn’t waste your time and has good customer service, keep looking.

I have been a member for 2.5 years and am in the best shape of my life! The coaches are motivating and helpful with form. Highly recommend this studio.