LA Fitness

Absolutely the best gym I’ve ever been to. I have worked out my entire life and have been a member of MANY different gyms. THIS one is by far the cleanest. The staff are wonderful and helpful. The equipment is top notch. They have everything you need and some!!! Wouldn’t recommended any other place that’s for sure.

I wanted to bring to your attention an unfortunate incident that occurred today upon my return to LA Fitness after an absence of approximately a year due to a knee injury. As a longstanding member of LA Fitness, I have always cherished my early morning workouts, typically starting at 5 am, and particularly enjoy utilizing the swimming facilities. However, upon my return today, I was met with a disappointing surprise – the gym was not open at the usual hour. There was no indication or announcement regarding any change in operating hours, and even Google indicated that the gym was open. This lack of communication is truly disheartening, as it disrupts not only my routine but also the routines of many others who rely on the consistency and reliability of your services. Engaging in fitness activities is not just a pastime for me; it is an integral part of my daily life and well-being. The gym serves as a sanctuary where I can pursue my fitness goals and maintain a healthy lifestyle. I understand that unforeseen circumstances may arise, leading to occasional disruptions in service. However, clear communication and transparency are paramount in such situations to ensure that members like myself can plan accordingly. I am reaching out with the hope that this incident will be addressed promptly and that steps will be taken to prevent similar occurrences in the future. I value my membership at LA Fitness and believe in the quality of the services you provide. By working together to address this issue, we can ensure that all members continue to receive the exceptional experience they deserve.

I’ve been a member for nearly 25 years. The only negative experience I’ve had with staff occurred with the previous GM responding to a complaint of mine by saying “Who are you? You’re just a customer.” My complaint was in reference to overhearing a staff member speaking in a loud and vulgar manner about a female customer. To my knowledge, both staff members are no longer with the company. Current GM Nate is great. He is friendly and is easy to converse with. He updates guests on pending changes/improvements and he just has an overall pleasant demeanor. Front desk staff member Justine actually looks up and greets you with a great smile, making your business feel appreciated. Operations manager Matthew is always moving about getting his hands dirty while ensuring the place runs smoothly. Although he stays busy he is never too busy for a friendly hello. Overall the new regime is doing great. I didn’t hesitate to escalate my complaint up the L.A. Fitness chain and I hope the folks in the higher echelon of the company see this review and acknowledge what a superb job the Buford staff is doing.

Kinda dirty and grungy for a gym. I get that it's older but the facilities are not kept up well for the price and the standards it holds its guests to are rather lacking. Very few wipe stations for how much equipment there is. Hardly anyone wipes off machines or benches after use. People walk around barefoot. Employees are all concentrated up front by the membership recruiting area. Not sure if I'd ever pay to go here TBH. I had a free pass and was visiting from out of town, otherwise I'd probably pick anywhere else.

Nice gym. I come here because the Zumba Clases with Rubi, but o love sauna and the pool. And all the weight lifting and machinery in general. Staff is so nice. Only improvement could be on the cleaning …