Planet Fitness

To Whom It May Concern, I frequently visit different Planet Fitness locations as an OTR truck driver, and I have to say this was easily one of the worst experiences I’ve had at any location. • The bathrooms were in unacceptable condition, showing clear signs of neglect. • There were young kids lingering in the restroom, which made me concerned about the security of my belongings. • Overall, the facility was poorly maintained, and it’s clear that management is not upholding the standards expected of a Planet Fitness location. This level of negligence is completely unacceptable. Someone needs to be held accountable, and I will also be reporting this to corporate to ensure it is addressed properly. I hope to see immediate improvements, as this location does not currently meet the standards that Planet Fitness promotes. Best, Michel A Sohi

Pugnacity, do better! Customer service is very important, there is a staff member at planet fitness tamarac, an assistant manager that does not represent the pf brand like the other gyms that I've been to. She makes us feel uncomfortable and targeted when at this gym. My girlfriend and I have had only negative encounters with her and she never greets us in a professional manner. This person always portrays combativeness and pugnacity towards us and has a mean demeanor on her face, this type of behavior has brought forth this review. I believe that people who work in this type of job should only bring professional and positive interactions with their customers. She should have proper training on interacting with planet fitness paying customers. If things get better this review can change. Everything else at this gym is fine, this is why this is a one star review and not a five-star review. Do better!

Marlon the manager was very unprofessional. Greets customers with a demeaning attitude and never smiles. Don't come to work if you're miserable. That aside the overnight staff has been great. The only reason I cant give higher stars is due to how Marlon treats customers and staff during my day visits.

Open 24hrs except on some holidays. Well equipped, ample space for stretching, water, clean restrooms but no trainer. Also, I wasn’t told while signing up that if I wanted to cancel it had to be done 7days before my next payment or subscription.

Marlon is correct, the customer service at this gym is HORRIBLE. The young kids think they’re doing you a favor. The staff at 4am is never at the desk, I have seen homeless people just walk in and hang out inside, even use the showers.