Crunch Fitness - Sunrise

Overall fantastic gym!! My husband and I I love the clean environment and access to some amazing classes! The reason for 4/5 starts is because of you come anywhere between the hours of 5:30-7:30pm parking is a nightmare. Other than that I HIGHLY recommend!

I am writing to express my disappointment with the customer service experience I had during my recent visit to Crunch Gym. My Wife, who is a member gave me a day pass to chance my mind to leave LA Fitness to Crunch When I arrived at the front desk and identified myself, the representative insisted on holding my ID as a in order to allow me to work out. I politely explained that I do not typically bring my wallet when I workout, as I prefer to avoid the risk of losing it. Despite validating my wife's active membership, the representative still refused to grant me access to the gym. This level of inflexibility and poor customer service is unacceptable. As a potential new member, I was hoping to have a positive experience that would encourage me to switch from my current gym, LA Fitness. However, the interaction I had has left me feeling dissatisfied and unwilling to pursue membership with Crunch Gym. I hope you will take this feedback seriously and work to improve the customer service standards at your facility. A welcoming and accommodating environment is crucial for retaining and attracting new members.

This facility is very well equipped and offers plenty of options for all fitness levels. As soon as I tried the HIIT classes I signed up- I loved them! At the price point-- great value. The gym is so large that even during peak times it doesn't feel crowded and there are several of the same machines or weights therefore it is pleasant to come and in for a session at any point. The one downside I have seen is that not many people put the equipment back where it belongs so it is a bit unorganized, the HIIT room can get hot quickly. Staff is friendly and it is overall clean.

I’ve been a member of LA Fitness for many years, and decided I needed a change. CRUNCH is hands down the best! And I have the best Trainer ever! Chris is amazing! He is helping me change my life! ! I highly recommend him to anyone, that wants a personal trainer!

My husband and I have the memberships at Sunrise, FL Great gym just not enough classes for all the members. My husband and I tried to schedule a HITT class at 5:30pm on Monday and in a minute the was completely full 😳🥵 Not sure if this is the new people who comes first weeks of the year but to maintain the memberships please consider to add more evenings classes. Overall all instructor training, personnel are very nice, gym always clean but very busy place and a lot of people in and out also to find parking at 6pm is a challenge