YouFit Gyms

The place at Richmond Heights is average. But their billing system ABC Fitness Solutions is outsourced and the do not comply. If a person requests cancellation today the process should stated cancelled as of today 11/22/2024. But they didn’t due it. The just put you in a pending cancellation for a whole month this way the can keep charging you and not make a reimbursement and also charge another $10.00 for a pending cancellation in the day they desire to do it. Be careful and have your contract at hand because they don’t comply with standard practices. Operator handling the cancellations Kim ID KCUP01. She said she was the manager but at the end tresukt is that cancellation is under status of pending not as the date you requested. Customer Service is horrible the first operator was Ann and then she put me with Kim.

I've found YouFit Hammocks to be an excellent place for my health journey. The location is always clean, and the atmosphere is welcoming. My trainer, Kevin, has been fantastic. He tailors his training to strengthen injured body parts, which has been incredibly beneficial for me. I've had tender knees for a long time, and thanks to Kevin's expertise, we've strengthened my legs, and I no longer experience knee pain. If you're considering YouFit Hammocks, I highly recommend asking for Kevin. He's great!✨✨✨ P.S. still waiting for that Sauna🥵🥵🥵

I had a deeply disappointing experience with YouFit that I believe reflects unethical business practices. I signed up for a monthly gym plan as a gift for my husband and me. During the sign-up on February 21, the salesperson, Alexander Planas, assured me that I wouldn't be charged until March. However, I was charged on February 24. When I requested a cancellation due to an unexpected work relocation, I was told by Alexander that cancellations could only be processed through a third-party service over the phone. The representative I spoke with informed me that I was locked into a contract, which I had never verbally agreed to with YouFit. Despite escalating the issue with the third-party billing service, I was unable to cancel the contract. Alexander, who was present during the call, acknowledged that I had only requested a monthly plan and had explicitly stated that I did not want to be tied to a contract. Nevertheless, I now find myself being contacted by creditors and owing YouFit over $300, despite never having used the facility. This situation has damaged my credit, and YouFit has refused to take any action to resolve the matter since February. This experience has been not only frustrating but also detrimental to my financial well-being. It is both absurd and shameful that a company would operate in this manner.

Nice, relax and clean space to workout it has everything I need, nothing fancy just good vibes

Great place to workout! The staff and trainers are friendly and very helpful. Gabbi is an amazing trainer!!! She will kick your butt into shape! 💯😁💪🏼🏋‍♀️