HOTWORX - Jacksonville, FL - St. John's Town Center North

Hands down one of the best workout studios! I love the fact that there are instructors on the screen broken down to modified versions of the workout ! The cardio classes, 15 minutes in and out and go on with your day! The benefits of working out in an infrared sauna are amazing how you feel after is even better! Having the free weights in the back is a great addition to the membership! The fact it’s open 24 hours seven days a week what more could you ask for! Clean friendly staff!

I recently joined HOTWORX, and I couldn't be happier with my decision! After my first session, I felt truly invigorated and motivated to return! I also appreciate the user-friendly app, which makes scheduling classes a breeze and allows for easy progress tracking. It’s motivating to see how far I've come, and the app helps keep me accountable. I can’t wait to return for my next session!

I will never visit this location again thanks to Damon Philbeck. Upon arrival, Damon immediately approached us and asked me to sign in as a guest which I had no issue with. My bf and I were both a bit caught off guard with his rude demeanor but let it go. He later came up to us and told me there were notes I had been in several times as a guest. I tried to explain I hadn’t been in over a year and before then I had visited maybe 2-3 times…honestly 2-3 times. Damon said there were notes of me visiting after hours and that I had been in SEVERAL times. I went to speak with him letting him know I was concerned I was being mixed up with someone else (which was a genuine concern) because I genuinely had never been to this location several times. He was very rude and sarcastic, which I couldn’t understand why exactly as I was very nice to him. I tried to question if they were saying I was showing up all the time without registering as a guest at the front, how would it be a positive identification it was in fact me and why wouldn’t I have been notified during one of these “several” times that I wasn’t allowed. I only was trying to get clarification because I honestly have not been to this location like that. It was later discovered that the time slot my bf signed up for was taken by a guest who had not reserved it, but Damon didn’t approach them at all. However, We were spoken to 3 different times within 15 minutes. We couldn’t understand his demeanor towards us and were later approached by the other young lady working there that she had tried to rectify the issue and she hoped we hadn’t taken his behavior as harassment. Which to me was a clear indication she could see that only my bf and I were being targeted. Others walked in, and were not questioned at all. My bf recently rejoined as a member and told me to come along as a guest to get back to the sauna feeling before signing up. I whole heartedly was ready to sign up as a member of hotworx after dealing with illness this passed year. However, after my experience with Damon I will NEVER return to this facility. I had told a few coworkers about trying it out before visiting today, but now I will be warning them of my experience here letting them know other places here in Jax have MUCH better customer service. I usually wouldn’t write such a lengthy review but I have never been treated so poorly for no reason at all, and especially to be accused of something I did not do. I will happily take my business elsewhere. 😊 Thank you.

Well owner was rude! They wound up making me leave after I had a medical issue. They hired this one individual who was very rude . The girls at night making tic toc videos of themselves dancing . Not a good place to go rude people rude clients!!!! Would not recommend anyone to join and the price WOW!!!! No way glad I left when I did !!!

This place has been my sanctuary for two years. Most of the negative reviews appear suspicious. They look like they are from ONE bitter person, posing as several people writing their first review. Or, perhaps, they are from an unscrupulous competitor. The staff is extremely friendly, the place is super clean, and the policy is clear. I am a Veteran, grandmother, and a well-educated, small business owner. If this place deserved a negative review, I would write one. My number one platform to stand against, is racism. I have petitioned, spoken and fought against it, and have even written a Google Review on a truly racist establishment. I would suggest Google evaluate the negative reviews, and consider the fact NONE of those people were members of this establishment. As for those who unfairly wrote them, Karma is real.