In-Shape Family Fitness

As you arrive, 90% of the time the front desk is completely unstaffed. If it is, a young girl with her face glued to her phone’s Facebook wall is there and doesn’t give you the time of day. There is one younger guy that sometimes staffs it and he is personable. There are constant machines down with little tags but will be down months at a time. The interior is not kept up well, particularly in the dressing rooms and pool areas. Today there was a really loud fan squeaking as it had for our last few visits. Skelton crew happy to take our money but not invest in their own business. They also allow people to throw and slam weights loud after which the person will yell or scream like an animal that needs to be put out of its misery. Machine campers galore. Rethink the is place if you’re looking for a gym.

In-Shape Brown’s Valley is hands down one of the best gyms I’ve ever been to. It’s tucked away in a peaceful, nice neighborhood, far from the chaos of shopping centers, which makes it the perfect place to focus on fitness. The gym itself is always clean and well-equipped with top-notch machines and gear for all types of workouts. What truly sets this place apart are the people. The employees are incredibly friendly and approachable, always ready to help or answer questions with a smile. They create such a positive atmosphere that you actually look forward to coming in. On top of that, the members here are just as great—everyone is respectful and supportive, which makes it a comfortable space for anyone, no matter your fitness level. If you’re looking for a gym that combines great facilities, amazing staff, and a welcoming community, In-Shape is the place to be!

I’m so disappointed in this gym. It used to be well kept, very little equipment issues, clean, great service but the past 6 months it’s completely failed its members. Almost EVERY treadmill is broken and has a sign. I’m constantly waiting for A machine no matter what time I come because there’s only 8 that work properly. The pool and sauna temperature is very low. I wish the company cared more to service their machines because it’s a great gym but has a lot of short comings.

90% of the treadmills are ancient and half the treadmills are broken and there's almost always a wait to use the leg machines because there's only like 2 of each type and one of them was broken for a whole month. At the end of the day, it's a gym and its fine but some attention to the quality of the gear and availability of machines would go a long way

Here’s the truth after going to this gym for over a year. Everything they say they are going to fix or improve takes 3x as long as it they say or it should. Simply put its poorly run. There was a time where there were more stairmaster machines that were broke then working. They also said with ZERO heads up the weight room would be closed from 8/3 to 8/7. It is 8/10 and the weight room is still CLOSED. Completely dysfunctional and the reason I have to carry multiple memberships in town. I wanted to update this review. It’s now September and the steam room has been closed for a week. And multiple equipment broke for over 2 weeks.