Jackie Robinson Family YMCA

It is a beautiful area but why did they forget this area we are sitting on dirt watching our children play baseball theres bleachers in 3 spots but the fourth area is all dirt 🤔🥺🥺🥺

The facility itself is adequate. It seems to be regularly cleaned at least. It's smaller than other San Diego Y's and doesn't offer all the amenities of the larger Y's but at a basic level it does the job. However, I have to agree with other reviewers of this Y, the customer service (entry & front desk) in the mornings is awful. They are not helpful at all and quite often the employees in these areas, their attitudes border on arrogance. I find it to be truly comical. They lack knowledge about the YMCA's published policies & shouldn't be in a customer contact position at all. Additionally, Jackie Robinson Y, seems to have as many days when its closed or "closing early" as to days when it's fully open. But its one of the cheaper Y's in San Diego and you get what you pay for. On several occasions I've seen little girls who I assume are kindergarten or 1st, 2nd graders, inside the male locker room with their dad's, I guess. I've seen this not only at this Y but others in the area. There are signs asking men not to bring opposite sex small children into the male locker room. Strange they don't already know NOT to do this.

Worst customer service ever. They have an issue that they need to close the pool for around 2 weeks. I only pay my membership for my kids using the pool but we have to stop using that because of their issue. I asked to extend or refund my membership for those 2 weeks. Then they said they cannot do that. That meant I lost money for my 2 weeks family membership. It's so stupid, doesn't make sense to me. Why they could do that . I paid my membership for a month but can use only half month. Super stupid customer service. No more membership here.....

They are amazing! We have been stuck at home with flood damages and horrible mold smells when my apartments were not able to provide us with shelter but everyone else that was in the flood got hotel rooms and whatever reason they have we didnt get one … YMCA , they were able to provide us with a hotel and other resources. When i gave up they came to me like an angel 💜 our family really appreciate’s everything they are doing for us !

Spectacular state of the art facility with as many machines, weights, and classes as you could possibly need. The facility was very well maintained and the young man at the front desk was courteous toward us visiting from out of town. Our YMCA membership was easily found and accepted...we are thankful for the great customer service he provided. Highly recommend this YMCA if in San Diego!