Planet Fitness

This is one of the smaller locations but it lacks nothing. I love that every time I've come in here, it's not over crowded. Most of the staff have been friendly especially Manuel and Edith who are super helpful when I have questions. A few more bonuses with this location is their massage chair is second to none. Best one out of all the locations I've visited. And last but certainly not least, the fact that they are actually open 24 hours. This is very important and the main reason why I joined Planet Fitness. I want to be able to workout when ever my schedule permits or when ever I get the urge to, regardless of what time it is. I usually go on the off hours because I prefer an empty gym and I can't do that when they close on the weekends at an early hour.

Brand new!! Newest equipment of any planet fitness I've been to. Digital rep counters on a lot of the equipment. The space is really well utilized and thought out. If you go to multiple PFs, this is one of the ones that will not allow bags on the floor... kind of a nuisance, but overall, it's not a big deal.

Went to check out this Planet Fitness today the gym was really clean, staff was cleaning when I arrived. The layout and how the equipment is spread out is really good they even have two weight sections which should help when they’re busy. Had a good workout and staff was nice.

I’ve been a Black Card member at Planet Fitness for a few months, and while I love the gym’s facilities and the friendly staff, I’m experiencing ongoing billing issues that have been incredibly frustrating to resolve. I’m sharing my story here in hopes of getting some help or attention. In October, I noticed unexpected charges: a mix of $15 and $25 fees that didn’t match my regular membership amount. I tried to resolve it with the gym staff, who were courteous and said they’d look into it. However, I never received the promised follow-up call, so I reached out to my bank to limit Planet Fitness charges to just the membership fee and provided proof. Eventually, it seemed the gym manager was able to fix it. Since then, things haven’t been smooth. This month, my automatic payment didn’t go through as expected, and I ended up with a $25 plus $15 charge. The staff reassured me that they’d fix it and that I didn’t need to pay immediately. Unfortunately, due to my night-shift schedule in the hospital, I missed a call from them but noticed that the balance disappeared—only for a new balance to appear a week later. I paid the $10 balance right away, but then I got hit with another $5 charge, which I also paid. Now, I see a new balance of $25 plus $15, and I’m struggling to reach anyone for support. My agreement number is 01556. I tried calling the provided number (800-400-8005), and it only prompts me to enter an extension if I know it. When I don’t, the call just rings with no answer. Since I work nights, it’s hard for me to come in person during the day, and I feel stuck. The gym itself is great, and the staff are respectful and helpful in person, but this billing issue is ongoing and seems to affect other members as well. I’m reaching out here in hopes that someone from Planet Fitness can help resolve this for good or direct me to someone who can. Thank you!

Eli is an outstanding manager. He puts his foot down on policies, keeps the place clean, and maintains a friendly environment. I have not had any problems with staff except with Ana who continuously makes rude remarks to me specifically, which is why I rate 3 stars. At first I took it jokingly but after 4 months she has not changed her unwelcoming demeanor towards me. I hope in the near future that I can change my rating to 5 stars!