24 Hour Fitness

This once amazing gym has progressively declined since management has changed. During my last visit, 5 machines were inoperable. The current management team should be ashamed to let a once amazing gym, fall to a new low in standards and service. Absolutely disappointing and has made me seek fitness goals with other gyms.

Me, along side with my church group and classmates will soon stop coming to this gym and cancel our memberships. These pictures prove my point. Most of the treadmills have out of service signs, and the signs have been there for a long time. The entire facility is visibley poorly maintained. We all are paying hard earned money. I’ll copy this complaint to regional management and upload to 24 hours contact section on the website.

Clean, safer, big parking lot, at the mall. However steam room been down, hot tub jets broken. Homeless trashing/camping in the men's bathroom, tub. Security enforcement needed.

Ok, changing my 1 star to 3, as some improvements were made recently… Now give me a bit more wet cleaning around, wipe that dust from equipment and I’ll change it to 4)))

This gym has went down the hole. Dirty machines broken for weeks months. Kinda sad because I like the sauna but for lifting weights I’d rather go to planet fitness it’s actually clean and all machines work. I wake up early morning and when I pull in this gym now it makes me cringe…. Like disgusting. From the bathrooms to the machinery. A gym that’s membership is 3-4x more than planet fitness should be able to go to home depot and fix a machine. Some it’ll cost few $$$ with a simple bolt or fixing a pully instead of covering it in oil. Like the maintenance person isn’t that bright.