24 Hour Fitness

I've been using this gym for 12 years. The people are what make the place and the people who have worked and come here over the years have been pretty great. Upper level corporate have been squeezing everything out of these locations, especially since bankruptcy. That doesn't stop it from being a cultural hub of communicative co-existence within the community. This place is a treasure

I have been attending this club for the past 8 months. This club has always had problems with cleanliness in the toilets and showers. But what is happening now is outrageous! Last week in the men's restroom 2 stalls out of four are not working. The 4 shower stalls are also not working. I ask you to take action Update. It's been one week. But nothing's been fixed.

Title: "Disrespectful Service and Unacceptable Sanitary Conditions" Review: I have been a member of 24 Hour Fitness since August 2024, but I must highlight significant shortcomings in the club’s service and hygiene. The staff often exhibit unprofessional behavior, including rudeness, loud remarks, and unjustified accusations directed at clients, creating an unpleasant and uncomfortable environment. The sanitary conditions in the club are unacceptable. The locker room floors are so covered with hair and dirt that you have to carefully look for a clean spot to step on just to get through. The showers are in equally poor condition, with clumps of hair stuck to the walls, making it unpleasant to even look at, and large piles of hair clogging the drains. The restrooms are no better, with toilets often left dirty and unhygienic, creating an overall sense of neglect. Such conditions are unacceptable for a facility that claims to promote health and wellness. I cannot recommend this club until management takes serious action to address these issues and improve both hygiene and customer service.

I am not a picky person, but when it comes to customer services like just greeting their guests when we come to the gym or leave, that’s not hard at all. They put people who don’t know how to even say hi to their guests, which really make me feel they are poor at what they do. I’m not talking about equipment, not talking about the cleaness at the gym as those things can be sometimes hard to be kept at its finest 24/7, and I’ve seen people actually cleaning the place and I like them as they actually greet people. Some young guys (white, Latino looking) and some older blond woman at the front desk never say anything at all at least when we come in, which really make us all wonder why they are even hired in the first place. Please have someone who makes us feel appreciated. Otherwise this place sucks forever.

Never been to a 24 Hour Fitness and was excited to see the all the hype...I was not impressed. The place smells. Some of the machines stink like sweat and they all look old and dirty. There are weights and mats all overs the place. Just a mess. There were quite a few of the treadmills and elliptical machines that were broken or out of order. I walked over to the pool area just to see it , even 10 feet from the door that leads to the pool all I could smell was the overpowering stench of chlorine. Then I popped my head in and saw what looked like a homeless man sleeping on a bench with all of his stuff surrounding him. I am a member of 2 of their competitors and was considering changing gyms for 24 HF but after this visit, no way.