24 Hour Fitness

I have been a 24 hour fitness member for over 10 years and of all the gyms I have ever been to, this has got to be the most disgusting and embarrassing 24 I have ever had the displeasure of going to. This gym is located right behind Aldi and has the entrance inside the parking lot. On the first floor you'll find the indoor swimming pool with sauna and steam room and everything else is on the second floor. There are 4 total squat racks, a basketball court, and a medley of cardio and strength machines. The smell in here is so musty and the equipment just never seems to be re-racked. I also just feel like the general crowd here doesnt know how to wear proper gym apparel. On several visits, people would just straight up work out in crocs and pajamas which makes me feel like people don't take themselves seriously here and it ruins the atmosphere. I have several gripes here but for the most part, they are: - old machines - dirty gym area - extremely dirty bathrooms - no filtered water machines? I mean cmon it's 2025. How are you getting away with just these disgusting tap water fountains... I was so irritated with this location that I avoided it for 3 months. I came back to finally finish out my time here, ended up opening an account with Gold's gym, and will never look back. I believe this location is considered a Sport level but honestly... with how janky it is (just like the Sherman Oaks area) I can't say that this is a 24 location I'll ever recommend to anyone. (5/50--2025)

Not enough of the most used dumbells or even plates. Weights are scattered around the gym, and rarely racked the right way. Management usually hides away downstairs and does not hold the gym to a high standard. The employees might not care as evidenced by most just hanging out at the front desk. However the example should be led by Management. Wet area is dirty and the restrooms can be horrendous at times. I've been to other 24s and I've seen a higher standard. Come on, you've gotta do better.

The worst customer service and worst staff of any gym or spa I’ve ever been to. I tried to come in for the three day free pass, but as soon as I said that’s what I was doing the staff was just looking for a reason to not let me in. First because my address on my ID is old, they tried to tell me I had to go to North Hollywood then when they saw that I used to be a member even though it was like four years ago, they told me that the three day cost $25!! Isn’t a monthly $40!? I can’t stand these places and the staff are always idiots. Now I remember why I canceled my membership in the first place. This place and these people are trash.

I pay for membership like normal. If I had to avoid any gym part of my plan. It’s this one. There’s no such thing as a guest pass to these guys. So what they do is try to get you to pay them $25 per head to use the guest pass when it is free per the website. If you need a gym to workout without your buddies, go for it. Otherwise this gym sucks.

Pros: - Plenty of parking - Good front desk staff [all the staff at this gym are really nice ] - Location is good - Good selection of machines even though some of them are in very bad shape. Cons: - Dirtiest gym in the valley , every time I have drunk water from this gym , I have gotten a tummy ache, every area of this gym is dirty. - Management quick to comment but they never actually make any improvements on the basics - Poorly lit basketball court - Worst opening / closing hours of any gym around , I wish they used the hours it’s closed to actually clean it , you can’t open the gym late , close early and don’t use that time to clean it .