Equinox Westwood

Very happy with the Westwood location. Facilities are top notch. Never had to wait dor any weights. The gym has a steam room and great locker room amenities. Machines and locker room are always spotless as it should be. The customer service is what makes this location stand out. Chris in particular is very helpful ⭐️⭐️⭐️⭐️⭐️

$250/month for one leg press machine… staff is awesome, place is always clean, but Equinox got cheap with this location. This isn’t an issue if you are going in the afternoon, but you might as well pull a number like you’re at a deli for the leg press machine between 5-7pm

EDIT: I am downgrading this to a two star review. Lately, management has been playing Fox News on literally ever other TV in the whole gym. It's inesacapable. Can't lift, run, or even change in the locker room without having to look at racist, misogynist drivel. Original Review: This is my “home” gym, and it is by far my favorite of the SoCal Equinoxes I’ve visited. Very well laid out. Spacious locker room. I have never run into an issue of cleanliness or broken equipment. Regulars are a mix of professionals working in West LA, with a smattering of grad students and retired folks. Feels fairly low attitude - especially compared to Beverly Hills. Class schedule is pretty robust and the instructors i’ve met have all been excellent. Perhaps most importantly, it’s never really that crowded, while always feeling lively.

Why are we paying more per month when the quality and amenities of the gym have gone down? The steam room has been out of order for weeks, the scale in the men’s locker room is broken, the snack bar/smoothie shop downstairs has been closed for at least a week, and the new equinox brand soaps in the bathroom are extremely low quality and gave one of my friends a RASH on their head. If you are increasing the price 3-4 times in a single year on people, you MUST increase the value they are getting from the service you are providing. Who the hell is running the show here? They should be fired.

Very disappointed of this what called‘Luxury gym” they don’t value honesty or integrity. I have contacted them hundreds time for refund since I wasn’t able to practice,, they asked for doctor note and even after I did provide it , the manager in NYC told me that she will be contacting team in LA. However, they email me like they don’t know anything, and then when I respond I only receive auto messages . They all care about how they could charge for anything,, but they have no integrity,,it’s really not classy or luxury when it comes to customer service. Very cheap CS honestly. If I could do zero stars, that what I could give. Thank you!