Crunch Fitness - Lakewood

Have been coming to this location since june2024 and there's definitely been a great improvement. Always clean and if something is dirty, just mention it to the front desk and they're always on it. Never had an issue with a machine not being fixed within 48 hours. Staff is always nice on any question or concern you might have. Definitely recommend giving this location a try again if you haven't come in a hot minute.

The place is dirty. The manager has a bad attitude. Machines are always broken. The bathrooms are nasty.But the manager got upset with me on Thursday 3/21/24 stating all machines are working, these pictures are from 3/23/24. So she said I have to pay more after being a member for over 7 years and have seen the quality go down not even a 24 hour club anymore the urinal has been broken over 3 weeks not worth 300 dollars a year

The quality of this gym has gone so down hill it is literally disgusting. The bathrooms are filthy and the gym floor is an absolute mess. I understand that custodians do not show up until around 6am but does that mean if you go earlier than that you are subject to work out and use the restroom in filth? The platforms are so bad. If you want to deadlift, good luck getting the bar to not roll around on such messed up platforms. Someone can really hurt themselves that way. Mind you these are the same platforms that were outside in the brutal heat, rain and cold all during the pandemic. No touch ups or anything. And the prices still get raised? 50 dollars “maintenance” fee yearly? Maintenance on what? Everything is messed up and broken all the time. I’m surprised the gym still even has members.

I've been trying to cancel my membership but they make it impossible. I moved more than an hour away and have tried going on weekends to cancel. But, they say you have to do it in person and with a manager present. Problem is, their manager's hours are Monday through Friday 9 am to 6 pm. How irresponsible is it to not have any managers present on weekends? I work Monday through Friday and I'd never be able to make those hours. I've tried emailing both the manager and the regional owner and have gotten no response. I was also misled by whomever opened my membership(I don't recall the name). They said I would only pay 25 a month. But, I've been charged 28.99 plus random 50 dollar charges multiple times a year! Stay away from this gym. All the bad rap of gyms being impossible to leave and their sales people screwing you over are well earned here.

I opened a crunch membership about a month ago and I am pleased with my experience so far. I am fairly new to the gym so I appreciated the General Manager being very helpful and knowledgeable about everything.