LA Fitness

I got an amazing experience at this LA Fitness, and I want to express my deepest gratitude to the amazing team, especially Patty, Adrien, and Marshell. During a workout, I experienced hypoglycemia and fainted from overexertion. Everyone present immediately came to check on me and offered assistance. Adrien, in particular, acted quickly and professionally, helping me regain clarity and return to a normal state within just three minutes. This gym is not only clean and well-maintained, but it also has an outstanding staff that truly cares about its members. I am incredibly thankful for their professionalism and support. Protect Baldwin LA fitness team at all cost!

No Sauna or steam room!? That's disappointing because this gym grand opening was just a few years ago. The staff seems friendly so far.

Ask for Adrianna if you’re looking for a personal trainer! Had a training session with her and she is amazing. Super kind, patient, and informative. She walked me through every workout at my own pace and motivated me along every step.

Ask for Peter! Came in to sign up my wife and was first assisted by a not so great salesman. Very rude and condescending. Asked to get help from a manager but wasn’t available so Peter was able to help me out. Peter’s great customer service was the only reason I ended up signing up my wife because otherwise I would’ve just left. Also, Ops manager (didn’t get his name) was really great and helpful as well!

Unprofessional and Inconsistent Policies at baldwin park LA Fitness I am extremely disappointed with my recent experience at the baldwin park LA Fitness. As a paying member, I am allowed to bring guests, but when my friend arrived a few minutes late, she was denied access by the manager because we didn’t enter the gym together. This was shocking because I’ve brought in guests who arrived late before without any issues. The manager then tried to charge my friend $20 for a day pass, which we refused to pay because she should have been allowed in as my guest. After being denied, we left and got a three-day free guest pass online. When we returned, the same manager refused to let her in again, claiming that the guest pass wasn’t valid yet and that we needed to make an appointment. This directly contradicted the instructions on the pass, which simply said to bring it to the club. What’s even more frustrating is the manager’s condescending and rude attitude throughout the entire interaction. It felt like we were being unfairly singled out, and we left the gym feeling completely disrespected and mistreated. If this is how LA Fitness treats its members, I will seriously reconsider my membership. I hope corporate addresses these issues and ensures that their staff follow consistent policies and treat customers with respect.