ERA Gymnastics

We are a pretty easy going family and this experience just rubbed me wrong. My daughter has been taking some introductory classes through the city at a different facility. Recently we noticed that she is asking for more gymnastics classes so we figured it is time for us to look for a gymnastics facility that can offer her that. We called a week ago to try out a class and ERA didn't have anything on Saturday until today. We scheduled it so that my husband and I could see if she enjoyed the class, how the instructors are, and the facility. She was so excited to pick out a new leotard for the new gym she was going to try out. Unfortunately, yesterday she started to not feel well. The facility is closed Fridays and do not open until 9am which is her trial time. I proceeded to email them before class and let them know what happened. I was surprised they didn't even say anything to acknowledge my daughter for example hope she feels better soon, but instead informed me that they will take away her free trial if she rescheduled again. I have never encountered this in my life. I didn't know my daughter was going to fall ill the day before. My family had set this time to all attend. I can't imagine how it would be if we signed up and say she gets sick again or something in life comes up. You can use her free trial as we cannot predict the future.

Love this gymnastics location!! All the coaches are wonderful and have been very welcoming. They offer so many different classes and are so enthusiastic when coaching. My daughter loves it here!!

Be mindful if you are coming to this gym for the first time. Took my little sister here while shes visiting for summer break. Shes a student from out of state who’s been in gymnastics for 3 years. We came to utilize their equipment for open gym however the one thing her coach needed her to train on the lady overseeing the gym wouldn’t let her focus on. She was stopping all gymnast from using the high bar unless she had already worked with them in the past. I understand safety concerns however there is a waiver in place for a reason. It’s unfortunate that my sister wasn’t able to continue working on her skills in this gym, maybe an email from her coach can help get her back in and allowed to use the high bars. Shout out to the 2 trainers in the office that helped us locate other gyms as well as provide us with a refund. If it wasn’t for them this review was going to be a 1 start review due to the lack of communication from the lady overseeing the gym. I feel they should have spoke to me about her skill level as I am the legal guardian instead of consulting with a minor about their skill level. I could have contacted her coach and explained further if given the chance but she chose to speak to a child instead of the guardian.

It’s sad it had to come to this! My daughter has been coming here for years. To hear a coach tell my child and me she is done and my child need to go home. Because my daughter was leaning on a table. As coach said she had told her before to not lean on there. But you don’t send a child home or let alone say you’re done! And you weren’t even her coach today! Highly upset! I could understand sending my child home for something serious but for leaning and not talking to the parents! Than for the owner to call me back! And we been going there for years. How rude and unprofessional she was!!! I will never recommend anyone here ever again!

I take my son here and he absolutely loves it. Great prices. Great coaches. Couldn’t be happier!