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I just want to take a moment to recognize Tyrone at Planet Fitness for his outstanding customer service. He consistently goes above and beyond to keep the club clean and welcoming. Anytime I have questions, he’s always knowledgeable and eager to help. Even on days when I don’t feel motivated to work out, seeing Tyrone’s friendly presence lifts my mood and makes my experience so much better. His positive attitude and dedication truly make this Planet Fitness a place I enjoy coming back to. Tyrone is a shining example of great service and a valuable part of this team!

I love coming to this location. I've been to several throughout the city and by far and large the location on Craig is the best. I enjoy the tranquility and most of all the staff. They're all exceptionally friendly especially the guy usually working the overnight shift when I go in. Tyrone has been helpful from the beginning and has always offered his assistance in any situation. He definitely makes the experience here that much better.

As someone coming in off the street to buy a membership and also use the bathroom…this place is weird. I’ve never before toured a gym that wouldn’t let you use the restroom. I didn’t even get a chance to ask about the tour because what gym won’t let you use the bathroom. 😂😂😂 I was wearing a skirt and crop top, but I have gym clothes in my car. It’s just weird and a bit off putting for someone to refuse and not even ask if you want a tour or membership. Instead the guy said, if I’m not a member I can’t use the restroom. Which is fine, but if someone is walking in off the street at 6 am you should at least ask if they are interested in a membership before you have them walk out the door. That’s just SALES 101. How can I even purchase a membership with this barrier!? Lmao. So ridiculous. If I’m coming to a place where I’m gonna be working out and drinking a bunch of water and burning calories I want to know how they keep the place up, now I don’t care and will likely never visit a Planet Fitness again. At least Eos lets you use the restroom if you ask. 🤷🏾‍♀️ They also ask if you want a tour and greet you when you walk in the door. 🤷🏾‍♀️ Weird vibes.

This facility was clean, equiptment was up to date, but the best part of my workout was the encouragement i received from Cheneen!!!! This girl is freaking kind and has excellent customer service!! She needs to be manager and hire people like herself! Thank you for being awesome and encouraging me to stay a little longer and work a little harder. I walked out of there feeling MYSELF #100

I basically come every day because Tyrone is my besty. He keeps me accountable and he's always a welcoming smile when I come in. When I first started, I really didn't know what to do and I guess it showed on my face. He came by and casually gave me some advice. I've been a loyal member ever since.