Best Gyms with Indoor Pools near Springfield, Pennsylvania

I usually like this gym, but I have concerns about the guest policy. It stinks. I understand why you can’t bring the same guest over and over again constantly, but I have a friend staying for 2 weeks and can only go in 3 times as we both usually go to the gym every day, and I use most of my guest passes. I called and asked to see if they could accommodate (even in payment), but they wouldn’t. I’m a college student, and my friends always visit; I find it hard to continue my membership if I can’t bring my college friends to the gym if they’re staying for weeks at a time.

I attended a tennis clinic here. The coaches were kind and helpful. Coach Ali is especially a king. I am shocked that miniscule eight year olds are better than me at tennis. This has definitely helped me improve.

I have been overcharged. Had terrible service from management Brian McGee. My bank account was overcharged for 3 months. Then after trying to cancel my YMCA family membership through phone and email. They charged me for another month. When I spoke with Brian McGee, I was told that I would get a full refund and a confirmation email. Since then I have tried to contact Brian through email with no reply or refund. This is ridiculous. Now I have to call my bank and take that route with getting my money back 🤞. I would never recommend a membership to anyone I know. Never thought it would be so difficult to get good quality help. To get money back for something I didn’t agree to be charged. I work customer service as well. Just want to say as a customer service representative I would never offer something I couldn’t follow through with. Paper trail shows a lot, always keep proof 😁 have a great day!

I started going to Health Plex in 1997. The YMCA would do well putting lights in hallway leading to facility entrance. Feels a bit dark and dingy. Also, an overall cleaning would really help. I go there to use the track. Yard, pickleball and school event courts seem to have no regard for walkers and runners on track. I am a walker and have been using the far right skinny lane next to runners lane because I have been shoved 4 times out of walker lane when things get active on the other side of the separation curtain. Also find people hanging at track windows reading there phones for my lengthy periods of time. Unfortunately, not like it used to be.

Went here for the first and last time yesterday, Monday Sept 23, 2024. Not only is the facility a mockery of what a gym should be, my wife was creepily followed by an employee named “Skip”. We had multiple interactions with this person & the vibes were way off. YMCA - please look into “Skip’s” criminal/background history, we feel like you missed something. Stay away from this place at all costs.