Best Gyms with Functional Training Equipment near Kailua, Hawaii

The moment you walk in the gym you are welcomed with a friendly smile by the manager, Kahekili and the staff. The gym is very clean, and Amanda (personal trainer) is very helpful on finding an exercise program that works for you. I like how the gym is not too crowded. The impression I get from the members is that it is a very tight community. Meaning they look after each other like family. Being at Anytime Fitness is one of the best decisions I have ever made.

Been trying to cancel my membership for about a month now due to moving off island. Management team is completely unresponsive to emails or phone calls. Take your money to literally any other gym on island. Even after different through 4 months of AC being out, you’d think the customer service might be better..

This fitness location has been unwilling to cancel my wife and I's membership. We are military who PCS'd off Oahu last month. On 14 Sep, we gave our Official Orders to one the staff members who took a photo of it, took our key fobs, and said she would pass our cancellation over to the manager. I called on 26 Sep to follow up and emailed my orders again. The manager, Kai, said he would cancel our membership, but I never received any confirmation. I spoke with Kai over the phone twice, he confirmed he had our orders and that we would receive email confirmation (we still haven't). We have yet to receive an acknowledgment of any of our emails. I also called Anytime Fitness corporate, who stated only the local gym controls memberships and to work directly with them. My wife Tiffany and I are still being charged membership fees as of 4 October. I feel I may ultimately have no recourse but to pursue legal action against Kailua Anytime Fitness since I am stationed thousands of miles away, and they still have not responded. I would be happy to avoid that if we receive confirmation that our memberships are canceled, but there may be no other options if we keep getting charged.

I checked out several gyms in my area and hands down, Anytime Fitness is the best. I got one week free to check it out and feel at home there. I signed up after a week and am happy to be a part of the AF family. Kai, the manager welcomed me and allowed me to ask all the questions I had and then there was Amanda, one of the trainers that walked with me to each piece of equipment and set the machines up for my body. She did a very thorough assessment of me and provided me an awesome workout plan. What I love is when I walk in the door I’m greeted with such friendliness. Other local gyms smelled like BO and didn’t have a good air conditioning system.

Gym's amenities are fine. Kind staff but totally unresponsive management. You would think a manager would know how to check and respond to email, but I guess not. This is now the second manager since I became a member, and they're 2 for 2 on people who apparently don't know how to use a computer. I've been trying to cancel my membership as I am moving off island. Heard about the 30 day cancellation policy and proof of moving (weird), and provided everything 45 days out of my moving date. Still haven't heard back from anyone. The gym is located in a business center with little parking, and the landlord uses a towing company (VIP Towing) that will literally wait around the corner to get a call from the landlord, who has someone watching cameras in the parking lot around the clock. If you park and leave the lot for any reason, your car will be towed to Sand Island within 5 minutes, regardless of your Anytime membership. Don't get towed and give your money to these people. Despite paying more than $300 to retrieve my car once (I walked across the street to get a coffee after my workout), and sticking through with my membership when the AC was broken for 4 months during the summer, management at Anytime Fitness Kailua will not do me the service of responding to an email.