Best Gyms with Free Wi Fi near Elizabeth, New-jersey

The location is hidden compared to other planet fitness locations I’ve been to. The people in the counter were helpful and friendly. It seemed like the space was a bit smaller compared to other locations I’ve been to.

I have been going to this gym on and off for the last 7 years and this gym has gradually gotten worse and worse throughout the years. Every time I go to the gym the place is packed to the point where no machines are available yet the "crowd meter" is always at 2-3 dashes. It would be great if the "crowd meter" would be accurate to what it's actually like. Some machines have been broken for over a month with no sign of them getting fixed. The weight racks are often empty because members do not re-rack the weights and staff says or does nothing about it. Teenagers often run around the gym, arm wrestling on top of garbage cans without staff saying or doing anything about it. I remember there was a time with this franchise when an alarm would go off if weights were dropped. A lot has changed throughout the years.

Customer service is always really good and the bathrooms are clean. However, this gym is often very crowded. Using smith machines is almost impossible on any weekday. There’s also often a lot of machines broken at the same time that will stay broken for weeks at a time. Question: Did the Elizabeth location reopen yet? I also don’t think it’s fair that we were charged for the membership this month despite not being able to use the gym majority of the month.

Today I came in the gym, after completing 1 set I stopped to turn on some music in my ear pods. While searching through my phone to find a good playlist 1 of the employees walked over and asked, "How many more sets you got?" I responded with, "Not sure, I just got here." The employee then asked, "Well, why are you on your phone." At this point I'm wondering if there is nothing else that this employee can be doing other than harassing me? I advised him that I'm allowed to be on my phone, and now that I've answered his question and he could leave me alone. He then towered over me in an aggressive manner stating, "I work here, and I can ask you what I want!" At this point I stand and advise him to just leave me alone. The manager then comes over and says that I will have to come to the front. Once at the front, she says that I can no longer work out at this location. After I attempted to explain what happened she stated that I should leave or she would call the cops. Once the cops arrived, the manager lied and stated that this isn't the 1st time that this has happened with me, which was a LIE because I had only recently started my membership with Planet Fitness and even more recently started coming to this location. After I spoke with the cops other members came to me stating that this particular employee always harasses African Americans at this location and that they only come to this location temporarily because the Linden location is currently under renovation. I'm appalled at this interaction and the way of which it was handled. There is no regard for the customer and no accountability for employees.

Showed up to the gym and was randomly met with a sign on the door that the gym is closed for a few weeks. I’m moving back to my hometown and requested a transfer to my old club and customer service informed me that the Elizabeth team is unreachable. It’s been 2 weeks of following up and calling (and being unable to workout at my home gym) and I finally spoke to “Tom” from customer service yesterday & his “leadership” manager who said he’ll put in a “force transfer” since the Elizabeth upper management is unreachable during these unforeseen circumstances, yet the transfer still hasn’t happened. I was told they are outsourced and cannot help and can only escalate and re-escalate tickets, until someone from Elizabeth or upper management actually does their job and transfers my account. It is ridiculous that PF cannot be reached directly and that customers need to go through an outsourced liaison. You guys didn't hesitate to take the annual fee out of my account this morning, yet I’ve been calling non stop for 2 weeks about a simple transfer that I cannot do myself online and have no access to a gym. My husband's account was transferred the same day he called, and yet here I am with the same account and no one is getting back to me. I’m an actively paying member (for YEARS) who has never missed a payment, so someone needs to transfer my membership, otherwise I’m quitting. The quicker I can be done with this specific location, the better. UPDATE: I just emailed your email address below, as requested. 8/1/24 @ 6:37pm.