Best Gyms with 24 Hour Access near Silver-spring, Maryland

Dear Fitness Club Management, I am writing to express my deep disappointment with the recent changes that have taken place at the gym since the new owners took over. I have been a loyal member since 2015, and I have always appreciated the wonderful customer-oriented approach that the gym had in the past. However, it saddens me to say that the gym has now become solely focused on financial gain, with excessive annual fees, late fees, and an incredibly frustrating cancellation process. Axel, the so called manager I spoke with was extremely unprofessional and shouldn’t be in charge of such an establishment. What has truly been disheartening is the decline in customer service and professionalism. The level of service and professionalism that I once experienced is no longer present. It is evident that the current management is more concerned with their own financial interests than with providing a positive and satisfactory experience for members like myself. After years of being a dedicated member, I have made the difficult decision to end my relationship with the gym. There are numerous other gyms available that are better equipped, have professional staff, and prioritize the well-being and satisfaction of their members. I believe it is important to share my experience and strongly advise others to carefully consider their options before signing up at this gym. I hope that you take this feedback seriously and consider making the necessary changes to restore the gym's reputation as a customer-oriented and professional establishment. I truly hope that future members will not have to endure the same disappointment and frustration that I have experienced. Sincerely, Michael

Since the gym has been under new management, it has improved tremendously. I am so impressed of how the owner Sandra and her entire team is doing an amazing job keep the gym clean. I often shower and use the locker room there, and it’s always spotless. Shoutout to Ms. Clementine, who does a great job keeping the place clean, and Ms. Emmy who is always so welcoming in the morning at the front desk! I 100% recommend this gym for all! Keep up the great work Sandra, you are the best!

Very High qualified. It provides great equipment, not only that it contains great service as well. They are very respectful, the gym is always clean, neat. And most importantly they make sure the members are always satisfied, they provide great help, equipment. Great trainers, Very motivational. Highly recommended for anyone looking for a gym that is not only looking for a great equipment for working out. But also great place to make friends.

This is hands down the best gym in the silver spring area . Great location, amazing staff and wonderful selection of equipment. If you’re looking for a gym to join, look no further. I have been coming here for a few years and I have never had an issue. The staff is always courteous , helpful and extremely knowledgeable about their equipment , services and readily available to come to your aid in anything fitness related. The members are respectful and considerate of one another and it’s never super packed to the point that you have to wait around for equipment to free up. I actually look forward to coming to the gym and getting my sweat on because the atmosphere is so nice. Its 100% worth it!

Their cancellation policy is something! I signed up membership in mid of March and cancelled after a month which is 30days. I have no idea why they charged me $39 for annual fees which is not even 60 days of my service yet. NOT ONLY THAT. They charged me $9.99 for May after I have cancelled my service in April. I am not here to manipulate you guys. I honestly Do Not recommend this place because there are so many greater gyms than this gym out there.First, their equipment are not updated. The machines they have are old and out dated. Second, always crowded which you always need to wait for weight for a long time. The last thing and the worst thing is their customer service. They are not friendly and not able to answer your questions and train you. The trainers are not always there for you! BE CAREFUL Guys!