Best Gym near Queens-village, New-york

I wanted to love this Gym… I visited Retro Fitness with high hopes, expecting it to become my new home gym. Having had a great experience at another location, I came in excited and fully ready to sign up the same day. Unfortunately, my visit was a complete disappointment. The first thing I noticed was the poor ventilation near the treadmills in the back. The air was stale, and odors lingered throughout the gym, making it uncomfortable to work out. The machines were dirty, with water and Gatorade bottles left near outlets, and the strength training area was completely disorganized—weights were scattered everywhere and left unracked, creating an unsafe and unprofessional atmosphere. To make matters worse, the gym lacked WiFi, and cell reception was nonexistent downstairs; my phone even switched to SOS mode. Staying connected during workouts is important, and the lack of connectivity added to the frustration. The staff seemed disengaged and unaware of the state of the gym, which left the entire environment feeling chaotic, dirty, and unsafe. I tried to push through, staying for about 30 to 40 minutes, but it was impossible to ignore the glaring issues. While the equipment selection was impressive, the overall experience didn’t come close to justifying the premium prices Retro Fitness charges. Retro, I truly wanted to love this location, but it needs serious improvements in cleanliness, organization, and management. Please address these issues to create an environment that matches your brand’s potential and your members’ expectations.

Gym made me depressed. Manager will yell at you even if asking simple questions. I asked them to freeze my membership and they never did causing me to get charged. They started screaming at me and calling me inappropriate names so I asked to leave. At least they made terminating my membership easy.

I love this gym i wish they gave me a free membership I been going here for 6 plus years

Great gym with modern equipment and a variety of classes. The staff is friendly and helpful. It’s usually clean, though it can get crowded during peak hours. Membership fees are reasonable. Overall, a solid place to work out and stay fit!

LACKS ATTENTION TO MACHINES The staff should really push to fix the machines. I see machines that stay broken for more than 4 months. Dip machine. Chest press. Shoulder press. All broken. Spanish music is very nice.