Best Gymnastics Gym near Newark, Delaware

My daughter attended FSG for about 3 years and things were going well until a recent situation that occurred that has led us to find somewhere else for her to attend. Towards the end of one of her classes, an instructor (not her instructor) came up to her and said something (while in front of other students). Once class ended I approached my daughter and asked her what it was about, her instructor who was standing there proceeds to say out loud that my child was accused by some other students in a completely different class of doing something in the bathroom. The accusations were inappropriate and completely beyond my child’s character. She was chastised and blamed for something PUBLICLY in an area directly in front of other students and parents instead of us being pulled to the side to explain and get to the bottom of the situation in a more private manner. My daughter was very upset and embarrassed and it left us feeling very uncomfortable, so the next day we went back to FSG to speak with a manager/owner but they were not available at that time. We spoke with somebody at the front desk and she was very sympathetic to the situation and she also was disturbed at how it was handled by the instructors, even apologized directly to my daughter (I do not remember her name, but I appreciate her so much for this) Later that evening we received a phone call from the manager of recreational classes and everything was basically swept under the rug and they tried to imply that my child wasn’t being blamed when she in fact was blamed!! If she wasn’t, then why wasn’t a general statement made to all students in the gym advising them to not play around in the bathroom etc? My daughter couldn’t even tell me who else was in the bathroom at the time of her going in there, so how could they identify her ? When I initially asked the instructors who was accusing her their identities were being protected, her words exactly were “I can’t disclose that information) but my daughter was accused in front of everyone?? Why wasn’t her identity protected like the other students ? There was no solution provided, what they said is what it was and that was it. We had 2 more classes remaining for the semester that I was not getting a refund for so we let her finish them out but we will not be returning here ever again. The way this situation was handled was very unfair and disappointing.

This felt like an All-Star Gymnastics facility. Our two-year-old daughter loved gymnastics...until she didn't. This facility is fast-paced which is great when you have small children, and need to keep them busy. The instructors are great in correcting children who are goofing off, but they're also great at educating and entertaining the other children as well. I've seen other facilities in ballet and gymnastics (and even daycares) that cannot get a grip on maintaining control while keeping their cool and being professional. If we lived in Delaware still, I would've signed my daughter up again for classes. Three years since attending First-State, we are now in a new state, and it doesn't hold water to this location.

My daughter started with FSG's XCel program almost 2 years ago. She is fortunate to practice and compete with an amazing group of friends. She admires and trusts her coach and has developed a love of the sport. I appreciate and highly recommend this gym.

DO NOT RECOMMEND. I have a 2 year old toddler I signed up for classes to get her engaged and challenged during a pandemic where most kids her age are stuck at home. I looked for this gymnastics class to be an outlet for her to meet new friends her age, and to also gain skills in regards to gymnastics. When enrolling I was told she could not be apart of the 3 year old class due to the fact that she is not officially 3 yet. I understood and proceeded. We have went a total of 2 times out of the 10 weeks provided, I paid close to $300. We stopped going because my toddler would find herself bored and frustrated when she did not know how to use the equipment, plus the class was nothing but 12-18 month olds. There are barely any black children in the whole facility and I did not see not one black STAFF MEMBER. In the whole facility the times I went only seen about 2 if generous black parents. No diversity AT ALL. Although it is a parent tot class the instructor did not given any direction nor show us how to use the equipment, the kids were all over the place, and my daughter often times wanted to wander off to be with the older kids. Spoke with manager KIM after explaining my dissatisfaction and she states nothing can be done. She lied about other kids being in class that are 3 when there was only ONE that is about to turn 3 in April, close to my daughters age. DO NOT RECOMMEND and was a complete waste of money, very misleading for younger children.

First, I never leave reviews. We have been attending the Ninja Warriors Class for 5 weeks. I called and emailed for 3 weeks straight due to instruction and safety concerns. I made every attempt to contact someone and waited for someone to get back to me before using social media. I received the most unprofessional call back today. I was yelled at and hung up on by a manager/owner. He talked over me and was very aggressive. In expressing concerns, I was told if I don't like the service, I should "just leave". I never even got to explain what was going on in the class! He would not pause long enough to even have a normal conversation. He talked AT me non stop, telling me to not tell him how to run his business. I barely got 2 sentences out before he began yelling. I do not understand how a business can be conducted this way. The class is a free for all. There is no actual instruction or coaching. Kids are crashing into each other. The instructor is drinking iced coffee during the class and using her cell phone. They are left to figure out how to do things on their own. I feel ripped off, and disappointed for my child who would have loved to understand how to perform the skills this class was meant to deliver. We paid for 10 sessions and in expressing concerns, I'm told to just leave? It's awful. My husband (who has attended every class) had to call back to have an actual conversation. He was rude and arrogant to him as well, but at least he made progress. We have received a refund, but parents beware of this class. There is no instruction and the owners demonstrate terrible customer service.