Best Fitness Center near Gravesend, New-york

Great for swimming and tennis lessons. My kids love the place and staff are professional and friendly. The cafe is nice too but kinda pricey.

Refrained from writing reviews about rude staff multiple times until today when 2 members using a machine before me left 200 pounds on it and when approaching the manager, was told that it’s my responsibility to take them all off. Most of the staff speaks Russian there and use it as an excuse to dismiss you. Would recommend Harbor instead if you have one near you, cheaper, nicer equipment and much kinder staff.

I had high hopes for this gym, but unfortunately, my experience has been far from satisfactory. I was charged an outrageous $500 for a service that turned out to be completely worthless. The staff acted with such attitude, it was as if they were doing me a favor by even acknowledging my presence. I initially thought I was joining as a happy, valued customer, but it turns out they just want to take your money and give you nothing in return. I'm extremely disappointed and feel utterly let down. Rest assured, I'll be spreading the word to all my friends to steer clear of this place. Save your money and sanity--avoid this gym at all costs! Certainly! Here's another draft for your review: On top of that, I had to move for personal reasons and informed them in advance to put my membership on hold. Despite this, I was still charged, as if my notice meant nothing. The managers seemed to think they were doing me a favor just by discussing the issue. I'm incredibly disappointed and feel completely let down by this experience.

I signed up for a membership at MatchPoint NYC despite residing outside of Brooklyn. I was initially assured by their staff that cancellation would be possible due to my location. However, after notifying them of my intent to cancel my membership and subsequently not utilizing the gym for five months, they are now demanding a cancellation fee of $466.45 and threatening to negatively impact my credit score and credit history if I do not pay. The gym's staff seems unwilling to honor the initial agreement and are making the cancellation process unnecessarily difficult. I strongly advise anyone living outside of Brooklyn to avoid this gym. Their customer service is appalling, and they appear to prioritize their own interests over customer satisfaction.

I do not recommend this place at all. So unprofessional and dysfunctional place. Pool lanes are always closed due to the class therefore you get only 2 crowded lanes. Not even that, it’s very small gym and staff are rude. When I relocated they didn’t let me cancel my membership even I told them I can’t come due to commute. They did not even care and made me do buy out, very unprofessional and such a scam place. I have been to so many gyms and this has been the worst one for me so far.