EōS Fitness

Clean gym with enough equipment and friendly staff. Though parking and workout equipment can get tight at peak times. Overall, a solid spot to work out

I have been a member for years with EoS. I always said I liked it if people asked. I don’t normally don’t write review as I think it’s a waste of my time but this incident has been so infuriating. I would like to give a heads up to people before they go through what I went through. To start with I would HIGHLY recommend to ask as many questions as you possibly can when you sign up or switch to any plan. Biggest questions is when you will be billed and when with my the last day you will have gym access if you were to cancel a plan. Here I will explain what happened and my mistakes as well. I had left EOS because I didn’t have time to workout but a couple months ago I signed up again. They charged me the yearly and the monthly. Then it was just monthly. I had a guest pass and my bf was with me. They said that his “guest pass expired” which made no dam sense because I was the one with the guest pass. But we were confused. They are nice to you in order to sell you. So if you are wanting to buy no problem. They started telling us about a family plan. Which would lower our monthly charge but same membership for both of us. Now looking back at it, we had no problem in the way we were doing things. We ended up switching. I clearly asked if I was going to be charged in the same again. Unfortunately I didn’t clearly ask what I would be charged exactly or what date I would be charged. I am currently budgeting my money and I leave a cushion in my account but I wasn’t expecting $165+ charge. My account went negative and it cost me $30 unnecessary charges. Which makes no sense when I had paid a yearly 2 months prior. I should have been waived or something. I went in, I ranted on the phone and in person. But in the end I realized I didn’t open the email they sent me, that part was on me. They also didn’t explain the charges BEFORE I signed up. Of course I would have decided it wasn’t worth it. They tried to make it as a promo to lower monthly but it’s saving a bit while they take much more. I went in to ask what happened and I came to feel so bad because I was ranting and I realized my part as well. Then this morning I see that I am being charged for my previous membership and because another 30 for being negative. The money to replace it and make it positive again had not gone through yet. Now I am back to being extremely frustrated. They are nice to you and act like they care about your well being up until you are being screwed over. I am not naming names because I believe it’s the whole location. I used to be at a different location and they never screwed me like this. Who knows it could be all EoS. Be assured I am asking for a refund. For one yearly fee and the previous membership. I will give an update on how it all settles out.

Kevin was the absolute best! He ensured my visitor was well taken care of. The ladies at the front desk greeted us with a smile and proper introduction. Coming to this location for the first time was a great experience.

Lupita gave me a great experience, and all the information I need to start the new year right with all my workouts! From fitness class to free weights! Definitely coming back

horrible experience with personal training only went 2-4 times out of a whole month been charged around 5 times 156$ each time. been having a horrible time every since i first started on October 30th, first time i enrolled they gave me the most expensive plan paying 35$ per month only for me to go 1-2 days to the gym, Eos Staff or the people that get u enrolled should not recommend you the highest plan for someone who's just getting enrolled, the manger "nick" set me up with a personal trainer a week or so after i enrolled, he never told me it would be a contract or nothing i did't get the chance to read the details on the so called "contract" tried cancelling the 2nd week because the "personal trainer" would never reach out to me, i tried making an appointment with the "trainer" and he just cancelled. i called my trainer to figure out what had happend no answer called Eos and they said that they would have me move to another "trainer" and that they would call me to Schedule an appointment never got a call, no text, no nothing Eos has just been draining me i just switched to will do plan, and eos has the audacity to charge a 49 fee just to switch like money hungry! and am only 16. i called to check why i had a 460 something on club balance and i had to talk to the manger "nick" that i wanted it canceled and he said that he would do that and never did they have been charging me without me even going never got called first 2 charges were on my card and i only went 3 times max or 2 and they took 312 out my card for just going 3 days. 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️ #moneyhungry!!#refundmemymoney