EōS Fitness

I had an incredible experience at EOS Fitness, all thanks to Elysia! From the moment I walked in, she welcomed me with such warmth and energy. Not only did she take the time to give me a thorough tour of the property, but she also shared her own fitness journey, which was so inspiring. Her passion and dedication to the gym were contagious and gave me the motivation I needed to take my first steps toward my own goals. The facility itself is fantastic—clean, well-equipped, and spacious—but it’s the people like Elysia that make it truly special. If you’re looking for a gym where you feel supported from day one, I can’t recommend this location enough. Thank you, Elysia, for going above and beyond and leaving such a positive impact on my journey!

Nice gym, usually clean. However do NOT sign up for any sort of “trial” here. I am from out of state, and signed up for a month membership. I was told it would be a set price for the month and would expire at month-end. However, I come to find out I was charged $80 on my credit card statement. I called to find out, and waited 2 weeks to get a return call which I never got (had to call back). I am still waiting on calls to see if my refund will come through at all. As of now, paid $100 to have access to this gym for 30 days. I only did the month membership because the associate told me it would be cheaper than doing multiple week long memberships. I live across the country so I can’t go and talk to a manager myself, super disappointed and will never be returning. My family decided to get memberships at Mountainside Fitness instead, which I recommend over EoS!

I am talking about multiple gyms. They, and their staff are great and helpful. DO NOT TRUST THE UPPER MANAGEMENT, their corporate. For 2 years now I deal with them, for an example, doctor said I had to take off 3+ months. I went through the gym manager (nice guy), he even showed me the email saying my account was frozen and I wouldn't be charged; I was charged every month. Due to convenience, I will continue use the equipment and leave, but I will never trust their corporate again. Oh, and the gym managers never stay, they are transfered, at times, monthly (not an exaggeration).

Do not trust this Gym as their policies and business ethics are very questionable. I signed up and ended up moving out of town, I forgot about it honestly. I cancelled my account in Late December in person and the kid that was helping me couldn’t offer me any paperwork to verify the cancellation. All he did was give me a confirmation number on a sticky note for both my account and my son’s account. They ASSURED me I wouldn’t have any more charges. about 10 days later I received one more charge in late 2024, then another in early 2025. The strange part was that it was a different amount than the normal monthly charges. I contacted them and it turns out it was the annual renewal fee. One for me and one for my son. The person over the phone was super nice and helpful in explaining how their system works and escalated it to a manager. He told me that if it had been cancelled a certain way, the annual fee wouldn’t have auto billed but the first person that helped me didn’t do it that way. The assistant operations manager said he would put in a request to have it refunded but it was out of his control as there is a third party finance company that handles the billing. He was also very nice and wanted to be helpful. The fact that a manager doesn’t have the power to over ride a bogus rule that it has to be cancelled a certain way in order to prevent the recurring annual charge is insane. Heck if it was just the monthly charge I would have understood a little because of a 30 day cancellation period but to charge two more annual fees is wild. I’ll be curious to see if I get the standard copy paste response that the Operations Manager seems to reply with to everyone’s bad reviews. ***edit to add on January 23rd***. I did get the standard copy paste response! makes me wonder if the manager even read my bad review, much less the paragraph before this one. ***edit to add on January 30th*** apparently the management doesn’t care. Their copy paste response that they are actively working on my concern is obviously not true. I haven’t heard from them at all.

Absolutely horrible experience. I went in to sign up for the gym. Of course they brought over their Personal Training person. He gave me a free workout which was great but after that it’s been terrible. He wanted to get me to signup for on-going session, I told him I’m not really interested but give me the night to think about it. He said he’d be at the gym the next day. Well, I text him the next morning I wasn’t interested in the PT sessions. Went to the gym and of course he’s not there like he said he be. So I spoke to another manager, told her the story and to cancel. A few days later I get a text asking me how my sessions were going. A few days after that I get billed for the sessions I never signed up for. I go to talk to manager, not there, again. I call, nothing. I call the next day nothing. I go to the gym, not there. I call again. Nothing. Now I’m going to cancel my gym membership because I don’t want any part of this BS.