Reformed Pilates

The fee structure is awful and after everything is said and done it’s a ripoff. Reasons: 1. You can’t rely on who you get and if it happens to be a really rude instructor (Megan), you get charged for a fee for canceling even though you think this person is ineffective and just awful to be around 2. They said they would reverse fees if you just email them but now they have a rule saying it’s only once a year… bait and switch? Yep because guess what? I’m a mother with high levels of inflammation that can’t get out of bed sometimes and I don’t know when it’s going to happen, also why give me a fee if I’m responsible enough to cancel from the night before? Sometimes by kids wake me up at odd hours because they’re sick, and also it’s just stupid Pilates. I’m a doctor and I’ve never charged anyone a no show fee, been running my business for 10 years…not once. 3. Bathrooms are never clean. Like ever clean. Upgraded yes, never clean.

I've recently reached a major milestone with Reformed Pilates, hitting my 250th class! This journey has been nothing short of transformative. As someone who never really enjoyed workouts, I was hesitant to try pilates. But after my first class, I was hooked. Reformed Pilates has not only helped me sculpt my body but has also given me a newfound love for exercise. The instructors are incredibly supportive and knowledgeable, making each class enjoyable and challenging. The class is also adaptable to various fitness levels, ensuring that everyone can participate and benefit. One of the things I appreciate most about this class is the emphasis on mind-body connection. It's a great way to unwind and focus on my well-being, especially given my busy lifestyle. If you're looking for a workout that's both effective and enjoyable, I highly recommend giving RP a try. A special thanks to Alexis, Emma, Sierra, and Megan for their amazing instruction and guidance! My best advice for anyone considering pilates is to stick with it, listen to your body, and take things slow. You might be surprised where this journey takes you. Before you know it, you could be celebrating your 250th class!

Love Reformed Pilates. Instructors are great! Very knowledgeable, and helpful. It has changed my fitness journey!

I recently attended Reformed for 2 months and while I enjoyed the workouts, I was disappointed by the lack of variety in the classes. Over the course of 26 classes, the workouts stayed pretty much the same and only four times did we use alternate equipment despite there being a wall full of equipment at the studio. Additionally, I found that the instructors didn't create a very warm or welcoming environment. While they were not rude, they didn't address me by name like they did with other clients, which made me feel a bit unappreciated as a customer. Despite these issues, I did notice results and an increase in strength over the course of two months. The studio is clean and the app is easy to navigate. However, I have decided to begin a membership at a new Pilates studio to find the community I am looking for. While I appreciated the workouts and results, I value a welcoming atmosphere in a fitness studio and hope to find that at the next one.

Paid $35 and reserved through the app just to show up literally 36 seconds late for class just to be turned away by Gina Harris even though there were 5 open seats in the class and she was still getting everyone situated on their platforms. I tried to explain to her that there had been an accident blocking entry and she said it was policy to turn a paying client away even though I was less than 1 minute late for class. She was rude, abrasive and dismissive. I will never be returning to reformed and was considering a monthly membership before this experience. Nice job Gina! You lost your branch a client for life over less than 60 seconds because you are petty and have no idea how customer service should be rendered. I never post bad reviews but this was so ridiculous and offensive that I couldn’t not say something. Do not go to this studio.