LA Fitness

I have been a member of this facility for three years, initially drawn by the promise of the 'Signature' experience. However, I have found it to be far from premium. The services and amenities do not justify the current membership fees, which I believe should not exceed $19 per month. Furthermore, the gym equipment is frequently out of order for extended periods, sometimes weeks at a time. The sauna has been inoperable for over a year. Basic necessities like hand soap are often unavailable. I believe this facility has the potential to be exceptional, but it is currently being poorly managed. I urge the leadership to recognize this and take steps to improve the situation for the sake of the community.

I’ve been the LA since 2013 and I have been it at its best in the very beginning; however, over the year it’s declined with services and equipments. Equipments need to be served all the time , seats need to be replaced, should have some newer equipments. The cleaner in the morning is amazing, she’s always so friendly and keeps the gym immaculate. I can’t say that about the night or weekend crew, they don’t clean and just walk around or just talk to the front desk crew. The gym could do better. If it lost the morning lady it would be one of the worst make the gym has besides all the other matters.

Honestly one of the worst gyms I've ever been a member of. The amenities at this place are broken 11 months a year. The sauna has been broken for what has to be a year now. Anytime you ask anyone about it, nobody has a clue. Whenever I inquire about the status of everything being broken I get a rude response. I reached out to corporate and they offered to cancel my membership. Honestly rock bottom, I would recommend any other gym in the area. This place is incredibly poorly managed.

I have been a member of LA Fitness for over 15 years. I workout in four other La Fitness locations in the Gilbert/Mesa area but not the Higley location. If you are looking to Signup for a membership for just this location beware the Sauna has not worked at all for several years. The employees are told to say that it will be repaired/retro fitted to a steam room soon. I just called today and they told me its still not working. Stop the charade and just turn the sauna into a janitors closet or something if your not going to repair it. Doesn't their Corporate Office do inspections/audits? FIX THE SAUNA.. FIX THE SAUNA... This is by far the closest location to my house and I drive down Higley right past it to workout at other LA Fitness locations.. Ten minutes from now I will be on the way to workout at the Greenfield location and I will be driving right past the Higley La Fitness. I suggest you do the same.

The people at this location are very nice, however the place itself is gross for it being a “signature club”. The stair master machines and treadmills cupholders are always filled with garbage and used tissues/wipes, there’s dust and hairballs everywhere, the bathroom sinks are usually filled with hair and dirt, 50% chance the bathroom is also out of soap. A lot of the machines are out of service all the time. ADDING ON: the bathrooms haven’t been cleaned in what looks like weeks, same stains on counters/toilets and trash all over the floor, kinda silly when the staff up front is usually sitting on their phones when they could be making the place look nicer